Chapter 12 Flashcards
Dialogue
integrity
a quality of discerning and acting on one’s ethical principles
dialogue
an interaction in which people with different perspectives seek to understand each others views; speaking so others want to listen and listening so that others want to speak
monologue
an interaction in which only one voice is present
debate
a form of communication in which participants present opposing arguments and attempt to make a case through reason and evidence
listening
the mental processing of what a person has heard
presentness
giving full attention to someone in dialogue
unconditional positive regard
accepting and respecting others as they are without judgement or evaluation
supportive climates
a communication situation in which a person feels he or she can speak freely without risk of harm
defensive climates
a communication situation in which a person feels threatened
chilling effect
an action that discourages others from speaking their mind
risk
an action with either positive or negative outcomes
dyadic
an interaction between two people
constructive conversation
focus on a question and provide a space where persons can exchange their arguments and conclusions that address the question within an environment of respectful listening, honest advocacy and a mutual commitment to learning from one another.
