Chapter 4 Flashcards
What is asynchronous?
it occurs at a different time. Written word happens this way
What are conventions?
Patterns in business documents
What is targeted practice?
Identify your weak areas and specifically work to improve them.
What is critical thinking?
Becoming aware of your thinking process
What is rhetoric?
art of presenting an argument
What are cognate strategies?
ways of promoting understanding
What are internal communications?
Communication within a company
What are external communications?
Communication by those outside of the company/organization.
i.e. vendors, customers, or clients
These are generally more formal
What is colloquial language?
Informal, conventional style of writing.
It uses slang and regional phrases, so it is not business language
What is casual language?
Language that uses everyday word and expressions in a familiar group context
i.e. conversations with your family or friends
What is formal language?
communication that focuses on professional expressions that focus on roles, protocols, and appearance.
What is Syntax?
Grammatical arrangement of words in a sentence
What is an abstract word/noun?
Something that refers to an intangible concept
What are concrete terms?
Things that describe something we can see and touch
What is plagiarism?
Using someone else’s writing without giving credit to the source
