Chapter 11

Question 1

What is nonverbal communication?

Answer 1

Process of conveying a message without the use of words.
Can include gestures, expressions, tone of voice, posture, etc

Question 2

What is an illustrator?

Answer 2

Gesture to communicate message effectively and reinforce points.

Question 3

What is an emblem?

Answer 3

Another nonverbal gesture.
I.E. the “ok” hand sign.

Question 4

What is a regulator?

Answer 4

Nonverbal messages which control, maintain, or discourage interaction.
I.E. holding up hand to stop someone from speaking.

Question 5

What are affect displays?

Answer 5

Nonverbal communication that expresses emotions or feelings.

Question 6

What are adaptors?

Answer 6

nonverbal communication that helps adapt to the environment and context to make you feel comfortable

Question 7

What is a self-adaptor?

Answer 7

You meeting your need for security.
I.E. Playing with hair or fingers

Question 8

What is an object-adaptor?

Answer 8

Using an object in a way it was not designed. Generally, displays a lack of engagement in the speech.

Question 9

What can intentional nonverbal communication do?

Answer 9

Replace, mask, or contradict what we say.
I.E. just nodding your head instead of saying yes, or shaking it to say no

Question 10

What is masking?

Answer 10

Substituting more appropriate displays for less appropriate displays.

Question 11

What are the 8 types of nonverbal communication?

Answer 11

1. Space
2. Time
   3, Physical Characteristics
3. Body Movements
4. Touch
5. Paralanguage
6. Artifacts
7. Environment

Question 12

What is space in nonverbal communication?

Answer 12

Space between objects and people. Often associated with social rank.

Question 13

What are proxemics?

Answer 13

Study of human use of space and distance in communication.

Question 14

What is territory?

Answer 14

Related to control. It means the space you claim as your own and are willing to defend.

Question 15

What is personal space?

Answer 15

Bubble of space surrounding each individual.

Question 16

What is time in nonverbal communication?

Answer 16

How aware of time you are, and even social status (You choose to wait for few people). Honor time expectations associated with your speech.

Question 17

What is Chronemics?

Answer 17

Study of how we refer to and perceive time.

Question 18

What is Kinesics?

Answer 18

Study of body movement, which is key to nonverbal communication

Question 19

What are haptics?

Answer 19

Touch in communication interaction.

Question 20

What is Functional-Professional Touch?

Answer 20

Medical examinations and physical therapy type of situations.

Question 21

What is social-polite touch?

Answer 21

Handshakes

Question 22

What is Friendship-Warmth Touch?

Answer 22

Hugs

Question 23

What is Love-Intimacy Touch?

Answer 23

Kiss between family or romantic partners?

Question 24

What is Sexual-Arousal Touch?

Answer 24

Sexual Caressing or intercourse.

Question 25

What is Paralanguage?

Answer 25

Verbal and nonverbal aspects of speech that can influence meaning.
Examples include tone, intensity, and pauses.

Question 26

What is a pregnant pause?

Answer 26

Silence between verbal messages that has a lot of meanings

Question 27

What is an Artifact?

Answer 27

Forms of decorative ornamentation that are chosen to represent self-concept

Question 28

What is environment?

Answer 28

Physical and psychological aspects of the communication context.

Question 29

What is the speakers triangle?

Answer 29

Speaker starts in position 1 for introduction, position 2 for first point, position 3 for 2nd point, and back to the original spot for final point and conclusion.

Question 30

What is an anticipation step?

Answer 30

Slightly raising hand (waist high maybe) when leading up to the main piont.

Question 31

What is an implementation step?

Answer 31

Using arms and hands above waist to complement the spoken word.

Question 32

What is the relaxation step?

Answer 32

Letting go motion complements residual message and concludes the motion.

Question 33

What are facial gestures?

Answer 33

using face to display feelings and attitudes nonverbally.