CHAPTER 3: YOUR PROFESSIONAL IMAGE

Question 1

While working, your clothing should always be stylish, comfortable, and ________.

a. highly accessorized
b. formal
c. functional
d. colorful

Answer 1

c. functional

Question 2

Your ______ involves your posture and the way you walk and move.

a. physical fitness
b. physical presentation
c. physical problems
d. physical activity

Answer 2

b. physical presentation

Question 3

The way to counter the negative impact of repetitive motions or long periods spent in one position is by __________.

a. stretching and walking around at intervals
b. wearing ill-fitting shoes
c. practicing regular body manipulations
d. being aware of the body vascular system

Answer 3

a. stretching and walking around at intervals

Question 4

There are consequences to not maintaining a professional image in the salon including loss of clients, a poor reputation, and ______________.

a. loss of self-esteem
b. a bad attitude
c. having fewer friends
d. loss of income

Answer 4

d. loss of income

Question 5

Your shoulders should be relaxed and ________ when you are providing client services.

a. slightly curved
b. level
c. slightly arched
d. extended

Answer 5

b. level

Question 6

One weak moment of _____ right before performing a service because you did not plan ahead could spell disaster.

a. drinking coffee
b. texting a friend
c. posting on Facebook
d. calling a friend

Answer 6

a. drinking coffee

Question 7

The science of designing the workplace as well as its equipment and tools to make specific body movements more comfortable, efficient, and safe is _____________.

a. economics
b. ergonology
c. ergonomics
d. ecology

Answer 7

c. ergonomics

Question 8

The daily maintenance of cleanliness by practicing good healthful habits is ___________.

a. personal hygiene
b. physical presentation
c. professional image
c. professional hygiene

Answer 8

a. personal hygiene

Question 9

The impression you project through both your outward appearance and your conduct in the workplace is ___________.

a. personal hygiene
b. physical presentation
c. professional image
d. professional hygiene

Answer 9

c. professional image

Question 10

Which of these items should be kept in your hygiene pack?

a. Lipstick
b. Toothbrush
c. Teeth whitener
d. Gum

Answer 10

b. Toothbrush

Question 11

As a professional cosmetologist, you should brush and floss your teeth and use ____ throughout the day as needed.

a. lotion
b. antiseptic
c. fragrance
d. mouthwash

Answer 11

d. mouthwash

Question 12

In addition to being free of dirt, it is important that your clothing is _______.

a. stain free
b. new
c. expensive
d. colorful

Answer 12

a. stain free

Question 13

To help protect your clothing from dirt and stains, consider investing in ____ to wear to work.

a. a pair of scrubs
b. an apron or smock
c. a paid of coveralls
d. scotch-guarded clothing

Answer 13

b. an apron or smock

Question 14

Ensure you are dressed for success by tuning in to ___________.

a. your innermost desires
b. the weather and environment
c. the salon’s culture
d. your career goals

Answer 14

c. the salon’s culture

Question 15

Your shoes should have a low heel and ____________.

a. offer good arch support
b. have a tight fit
c. have a soft sole
d. have a loose fit

Answer 15

a. offer good arch support

Question 16

As you work, your neck should be ____________.

a. bend over the client
b. elongated and balanced above the shoulders
c. leaning towards the dominant hand
d. leaning away from the dominant hand

Answer 16

b. elongated and balanced above the shoulders

Question 17

One goal of ergonomics is to make workplace tools safer and more _____________.

a. attractive
b. flexible
c. economical
d. efficient

Answer 17

d. efficient

Question 18

Negative gossip and _____ can bring an ideal atmosphere to a halt.

a. poor listening
b. impolite demeanor
c. friendliness
d. consideration

Answer 18

b. impolite demeanor

Question 19

An awareness of your posture and ______, coupled with good work habits, proper tools, and equipment, will enhance your health and comfort.

a. height
b. weight
c. movements
d. activity

Answer 19

c. movements

Question 20

As you work, you should hold your elbows at no more than a _____-degree angle away from your body for extended periods of time.

a. 60
b. 90
c. 15
d. 25

Answer 20

a. 60

Question 21

As you work, your wrists should be kept in a ____________ as much as possible.

a. straight or neutral position
b. turned upward position
c. bent position
d. turned downward position

Answer 21

a. straight or neutral position

Question 22

As you work, a good guideline to follow is to ___________.

a. endure long periods of uninterrupted repetitive motions
b. keep your back and neck relaxed
c. avoid regular stretching exercises
d. use ergonomically designed implements

Answer 22

d. use ergonomically designed implements

Question 23

Repetitive motions have a cumulative effect on the muscles and _____________.

a. bones
b. joints
c. tendons
d. skin

Answer 23

b. joints

Question 24

To avoid ergonomic-related injuries, consider using ___________.

a. a back brace
b. knee braces
c. an anti-fatigue mat
d. a heated body wrap

Answer 24

c. an anti-fatigue mat

Question 25

Establishing a professional online image is an essential ______attribute.

a. spiritual
b. image-building
c. personal
d. popularity-building

Answer 25

b. image-building