CHAPTER 15: SCALP CARE, SHAMPOOING, & CONDITIONING Flashcards

1
Q

What is the primary purpose of a shampoo service?

a. to recommend additional services
b. to cleanse the hair and scalp
c. to diagnose scalp disease
d. to analyze the scalp

A

b. to cleanse the hair and scalp

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2
Q

Which of the following is classified as a universal solvent?

a. salt
b. soap
c. lye
d. water

A

d. water

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3
Q

Before water enters public water pipelines, small amounts of chlorine are added to water to __________.

a. kill bacteria
b. add minerals
c. soften the water
d. harden the water

A

a. kill bacteria

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4
Q

The ingredients on shampoo labels are listed in what order?

a. in descending order from largest to smallest
b. from smallest to largest percentage
c. by similarity of ingredients
d. alphabetical order

A

a. in descending order from largest to smallest

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5
Q

A pH-balanced shampoo has a pH in the range of _____________.

a. 3.0-3.0
b. 4.5-5.5
c. 6.0-7.0
d. 7.5-8.5

A

b. 4.5-5.5

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6
Q

Which of the following are substances that absorb moisture or promote the retention of moisture?

a. proteins
b. silicones
c. humectants
d. preservatives

A

c. humectants

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7
Q

A __________ is designed to penetrate the cortex and reinforce the hair shaft from within to temporarily reconstruct the hair.

a. cleansing conditioner
b. scalp conditioner
c. leave-in conditioner
d. protein conditioner

A

d. protein conditioner

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8
Q

Which of the following is used after a scalp treatment and before styling to remove oil accumulation from the scalp?

a. medicated scalp lotion
b. scalp astringent lotion
c. scalp conditioner
d. leave-in conditioner

A

b. scalp astringent lotion

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9
Q

Brushing of the hair should be avoided prior to ______________.

a. chemical services
b. shampoo services
c. styling services
d. conditioning services

A

a. chemical services

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10
Q

The most highly recommended hairbrushes are those made from __________.

a. nylon bristles
b. plastic bristles
c. natural bristles
d. metal bristles

A

c. natural bristles

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11
Q

As a safety feature for the clients, during a shampoo you should monitor the water temperature by __________.

a. waiting for the client to direct you to make it warmer or cooler
b. keeping fingers under the spray
c. using a nozzle to spray your palms periodically
d. periodically dipping the elbows into the water

A

b. keeping fingers under the spray

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12
Q

A dry hair and scalp treatment, used when there is a deficiency of natural oil on the hair or scalp, should contain ______.

a. mineral oil base products
b. sulfonated oil base products
c. strong soap preparations
d. moisturizing and emollient ingredients

A

d. moisturizing and emollient ingredients

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13
Q

A method of manipulating the scalp by rubbing, tapping, kneading, or _________ it with the hands is known as massage.

a. stretching
b. stroking
c. softening
d. scratching

A

b. stroking

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14
Q

Excessive oiliness is caused by ___________.

a. clogged pores
b. a fungus called malassezia
c. overactive sebaceous glands
d. inactive sebaceous glands

A

c. overactive sebaceous glands

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15
Q

When working a shampoo into a lather, you should use __________.

a. the cushions of fingertips
b. your nails
c. your palms
d. the side of your fingers

A

a. the cushions of fingertips

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16
Q

The main difference between a relaxation massage and a treatment massage is ______________.

a. the duration of the massage
b. the type of drape used
c. your finger movements
d. the products you use

A

d. the products you use

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17
Q

A shampoo should be selected according to ____________.

a. the condition of the client’s hair and scalp
b. the amount of money the client is willing to pay
c. the type of shampoo you have the most of in stock
d. the type of service planned after the shampoo

A

a. the condition of the client’s hair and scalp

18
Q

Color-enhancing shampoos are used to _____________.

a. dull the color of the hair
b. add a great deal of color to the hair
c. add brassiness to the hair
d. eliminate unwanted color tones

A

d. eliminate unwanted color tones

19
Q

Treatment or repair conditioners are deep, penetrating conditioners that restore __________ and moisture to the hair.

a. keratin
b. protein
c. nourishment
d. silicone

A

b. protein

20
Q

A spray-on thermal protector is applied to the hair prior to any thermal service to protect the hair from the harmful effects of __________.

a. cutting
b. shampooing
c. conditioning
d. blowdrying

A

d. blowdrying

21
Q

For a client with _________ hair, it is recommended that you use a gentle cleansing shampoo and a light leave-in conditioner.

a. dry and damaged, fine
b. fine, straight
c. curly, medium
d. curly, coarse

A

a. dry and damaged, fine

22
Q

Appropriate products for coarse, dry and damaged hair include _________.

a. volumizing shampoo
b. finishing rinse
c. spray-on thermal protector treatments
d. deep-conditioning treatments and hair masks

A

d. deep-conditioning treatments and hair masks

23
Q

Part one of the three-part procedure for hair-care services includes ___________.

a. helping your client through the scheduling and payment process
b. performing the actual service the client has requested
c. cleaning and disinfecting your tools, implements, and materials
d. advising the client and promoting products

A

c. cleaning and disinfecting your tools, implements, and materials

24
Q

What is the correct way to rinse your implements after cleaning them?

a. hold them under warm running water
b. hold them under cold running water
c. dip them into a tub of warm water
d. dip them directly into disinfectant

A

a. hold them under warm running water

25
Q

During the post-service procedure, it is important to determine if the client is satisfied, advise the client about proper at-home maintenance, and ________________.

a. discuss upcoming social events
b. discuss retail product recommendations
c. explain pending price increases
d. review your service portfolio

A

b. discuss retail product recommendations

26
Q

Rainwater or chemically treated water that contains only a small amount of minerals is called ____________.

a. soft water
b. hard water
c. deionized water
d. sparkling water

A

a. soft water

27
Q

Water that contains minerals that reduce the ability of soap or shampoo to lather is called ___________.

a. soft water
b. hard water
c. deionized water
d. distilled water

A

b. hard water

28
Q

When offering a scalp massage, use slow, deliberate motions and ___________.

a. a firm touch
b. mechanical movements
c. hard strokes
d. a soft touch

A

d. a soft touch

29
Q

A shampoo that contains special ingredients that are very effective in reducing dandruff or relieving other scalp conditions is called ____________ shampoo.

a. balancing
b. clarifying
c. medicated
d. nonstripping

A

c. medicated

30
Q

Shampoo designed to make the hair appear smooth and shiny and to improve the manageability of the hair is called ___________ shampoo.

a. clarifying
b. conditioning
c. balancing
d. medicated

A

b. conditioning

31
Q

Shampoo containing an active chelating agent that binds to metals and removes them from the hair is called ____________ shampoo.

a. clarifying
b. chelating
c. conditioning
d. balancing

A

a. clarifying

32
Q

Shampoo designed to wash away excess oiliness, while preventing the hair from drying out, is called __________ shampoo.

a. balancing
b. clarifying
c. conditioning
d. medicated

A

a. balancing

33
Q

Shampoo that cleanses the hair without the use of soap and water is _________ shampoo.

a. humectant
b. soft
c. dry
d. astringent

A

c. dry

34
Q

The ______ end of a surfactant molecule is water-attracting.

a. lipophilic
b. humectant
c. hydrophilic
d. astringent

A

c. hydrophilic

35
Q

Before the draping service, make sure that proper infection control practices are used and that each cape has been __________ prior to use.

a. thoroughly rinsed and dried
b. unfolded and aired out
c. rendered wrinkle free
d. laundered in a disinfecting solution

A

d. laundered in a disinfecting solution

36
Q

A conditioner is a special chemical agent applied to the hair to deposit protein or moisturizer to help restore the hair’s strength, ____________ give hair body, and to protect hair against possible breakage.

a. dehydrate
b. infuse moisture
c. remove oil
d. repair hair

A

b. infuse moisture

37
Q

Shampoos formulated with little to no alkaline soap base are known as ____________.

a. sulfate-free
b. color-enhancing
c. neutralizing
d. strengthening

A

a. sulfate-free

38
Q

The more alkaline the shampoo, the _______ it is.

a. milder and more neutral
b. stronger and more helpful
c. stronger and harsher
d. milder and sudsy

A

c. stronger and harsher

39
Q

Prior to an service, analyze the client’s hair and scalp and check for which of the following conditions?

a. hair color
b. thinning of the hair
c. percentage of grey
d. density of hair

A

b. thinning of the hair

40
Q

The __________ end of a surfactant molecule is oil-attracting.

a. humectant
b. hydrophilic
c. astringent
d. lipophilic

A

d. lipophilic