Chapter 3 - The Role of the Project Manager 7%

Question 1

Focuses on three key skill sets:

1. Technical Project Management
2. Leadership
3. Strategic and Business Management

Answer 1

The PMI Talent Triangle

Question 2

The knowledge, skills, and behaviors related to specific domains of projects, program, and portfolio management. The technical aspects of performing one’s role.

Answer 2

Technical Project Management

Question 3

The knowledge, skills, and behaviors needed to guide, motivate, and direct a team, to help an organization achieve its business goals.

Answer 3

Leadership

Question 4

Knowledge of and experience in the industry and organization that enhances performance and better delivers business outcomes.

Answer 4

Strategic and Business Management

Question 5

A form of power example: formal position granted in the organization.

Answer 5

Positional - AKA formal, authoritative, legitimate

Question 6

A form of power example: Control of gathering or distribution.

Answer 6

Informational

Question 7

A form of power example: Respect or admiration others hold for the individual, credibility gained

Answer 7

Referent

Question 8

A form of power example: Gained due to unique situation such as a specific crisis.

Answer 8

Situational

Question 9

A form of power example: Charm, attraction.

Answer 9

Personal or charismatic

Question 10

A form of power example: Participates in networking, connections, and alliances.

Answer 10

Relational

Question 11

A form of power example: Skill, information possessed; experience, training, education, certification.

Answer 11

Expert

Question 12

A form of power example: Ability to give praise, monetary or other desired items.

Answer 12

Reward-Oriented

Question 13

A form of power example: Ability to invoke discipline or negative consequences.

Answer 13

Punitive or Coercive

Question 14

A form of power example: Application of flattery or other common ground to win favor or cooperation.

Answer 14

Ingratiating

Question 15

A form of power example: Limit freedom of choice or movement for the purpose of gaining compliance to desired action.

Answer 15

Pressure-based

Question 16

A form of power example: Imposition of obligation or sense of duty.

Answer 16

Guilt-based

Question 17

A form of power example: Ability to provide arguments that move people to a desired course of action.

Answer 17

Persuasive

Question 18

A form of power example: Refusing to participate.

Answer 18

Avoiding`

Question 19

Directing another person to get from one point to another using a known set of expected behaviors. Do things right.

Answer 19

Management

Question 20

Working with others through discussion or debate in order to guide them from one point to another. Do the right things.

Answer 20

Leadership

Question 21

Leadership Style example: Allowing the team to make their own decisions and establish their own goals, also referred to as taking a hands-off style.

Answer 21

Laissez-faire

Question 22

Leadership Style example: Focus on goals, feedback and accomplishment to determine rewards; management by exception.

Answer 22

Transactional

Question 23

Leadership Style example: Demonstrates commitment to serve and put other people first; focuses on other people’s growth, learning, development, autonomy, and well-being; concentrates on relationships, community, and collaboration.

Answer 23

Servant Leader

Question 24

Leadership Style example: Empowers followers through idealized attributes and behaviors, inspirational motivation, encouragement for innovation and creativity, and individual consideration.

Answer 24

Transformational

Question 25

Leadership Style example: Able to inspire; is high-energy, enthusiastic, self-confident; holds strong convictions.

Answer 25

Charismatic

Question 26

Leadership Style example: Combination of transactional, transformational, and charismatic.

Answer 26

Interactional

Question 27

Personality trait example: Accepts others for what and who they are, show open concern.

Answer 27

Authentic

Question 28

Personality trait example: Ability to apply appropriate behavior and etiquette.

Answer 28

Courteous

Question 29

Personality trait example: Ability to think abstractly, to see things differently, to innovate.

Answer 29

Creative

Question 30

Personality trait example: Measure of sensitivity to other cultures including values, norms, and beliefs.

Answer 30

Cultural

Question 31

Personality trait example: Ability to perceive emotions and the information they present and to manage them; measure of interpersonal skills.

Answer 31

Emotional

Question 32

Personality trait example: Measure of human intelligence over multiple aptitudes.

Answer 32

Intellectual

Question 33

Personality trait example: Measure of management practice and potential.

Answer 33

Managerial

Question 34

Personality trait example: Measure of political intelligence and making things happen.

Answer 34

Political

Question 35

Personality trait example: Evidence of willingness to serve other people.

Answer 35

Service-oriented

Question 36

Personality trait example: Ability to understand and manage people.

Answer 36

Social

Question 37

Personality trait example: Drive to understand and build systems.

Answer 37

Systemic

Question 38

The interdependencies of components and systems.

Answer 38

System Behavior

Question 39

The interplay between diverse individuals and groups.

Answer 39

Human Behavior

Question 40

Uncertainty of emerging issues and lack of understanding or confusion.

Answer 40

Ambiguity