Chapter 3 - The Role of the Project Manager 7% Flashcards
Focuses on three key skill sets:
- Technical Project Management
- Leadership
- Strategic and Business Management
The PMI Talent Triangle
The knowledge, skills, and behaviors related to specific domains of projects, program, and portfolio management. The technical aspects of performing one’s role.
Technical Project Management
The knowledge, skills, and behaviors needed to guide, motivate, and direct a team, to help an organization achieve its business goals.
Leadership
Knowledge of and experience in the industry and organization that enhances performance and better delivers business outcomes.
Strategic and Business Management
A form of power example: formal position granted in the organization.
Positional - AKA formal, authoritative, legitimate
A form of power example: Control of gathering or distribution.
Informational
A form of power example: Respect or admiration others hold for the individual, credibility gained
Referent
A form of power example: Gained due to unique situation such as a specific crisis.
Situational
A form of power example: Charm, attraction.
Personal or charismatic
A form of power example: Participates in networking, connections, and alliances.
Relational
A form of power example: Skill, information possessed; experience, training, education, certification.
Expert
A form of power example: Ability to give praise, monetary or other desired items.
Reward-Oriented
A form of power example: Ability to invoke discipline or negative consequences.
Punitive or Coercive
A form of power example: Application of flattery or other common ground to win favor or cooperation.
Ingratiating
A form of power example: Limit freedom of choice or movement for the purpose of gaining compliance to desired action.
Pressure-based
A form of power example: Imposition of obligation or sense of duty.
Guilt-based
A form of power example: Ability to provide arguments that move people to a desired course of action.
Persuasive
A form of power example: Refusing to participate.
Avoiding`
Directing another person to get from one point to another using a known set of expected behaviors. Do things right.
Management
Working with others through discussion or debate in order to guide them from one point to another. Do the right things.
Leadership
Leadership Style example: Allowing the team to make their own decisions and establish their own goals, also referred to as taking a hands-off style.
Laissez-faire
Leadership Style example: Focus on goals, feedback and accomplishment to determine rewards; management by exception.
Transactional
Leadership Style example: Demonstrates commitment to serve and put other people first; focuses on other people’s growth, learning, development, autonomy, and well-being; concentrates on relationships, community, and collaboration.
Servant Leader
Leadership Style example: Empowers followers through idealized attributes and behaviors, inspirational motivation, encouragement for innovation and creativity, and individual consideration.
Transformational
Leadership Style example: Able to inspire; is high-energy, enthusiastic, self-confident; holds strong convictions.
Charismatic
Leadership Style example: Combination of transactional, transformational, and charismatic.
Interactional
Personality trait example: Accepts others for what and who they are, show open concern.
Authentic
Personality trait example: Ability to apply appropriate behavior and etiquette.
Courteous
Personality trait example: Ability to think abstractly, to see things differently, to innovate.
Creative
Personality trait example: Measure of sensitivity to other cultures including values, norms, and beliefs.
Cultural
Personality trait example: Ability to perceive emotions and the information they present and to manage them; measure of interpersonal skills.
Emotional
Personality trait example: Measure of human intelligence over multiple aptitudes.
Intellectual
Personality trait example: Measure of management practice and potential.
Managerial
Personality trait example: Measure of political intelligence and making things happen.
Political
Personality trait example: Evidence of willingness to serve other people.
Service-oriented
Personality trait example: Ability to understand and manage people.
Social
Personality trait example: Drive to understand and build systems.
Systemic
The interdependencies of components and systems.
System Behavior
The interplay between diverse individuals and groups.
Human Behavior
Uncertainty of emerging issues and lack of understanding or confusion.
Ambiguity
