Chapter 3: Policy and Procedure Flashcards

1
Q

Standard Operating Procedure

A

SOP’s are the laws of the department and use words like must and will

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2
Q

what do SOP’s cover

A

the following but not limited to

Dress
Conduct
Station Duties
Training Procedures
Fire response
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3
Q

Standard Operating Guidline

A

SOG’s are guidelines developed for the safe and efficient mitigation of a myriad of events. use words shall and must. can be deviated from if you can justify it

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4
Q

5 types of harassment

A
sexual
verbal
visual
physical
emotional
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5
Q

orders of dress

A

1 station wear
2 dress uniform
3 walking out uniform (red tunic)

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6
Q

disciplinary actions

A
counseling
extra station duties
suspension of privileges
verbal reprimand
written reprimand
suspension with pay
suspension with out pay
demotion 
dismissal
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7
Q

disciplinary actions by captain

A

counseling
extra station duties
suspension of privileges
verbal reprimand

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8
Q

disciplinary actions by District Chief

A
counseling
extra station duties
suspension of privileges
verbal reprimand
written reprimand
suspension with pay
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9
Q

disciplinary actions by Platoon Chief

A

suspension of privileges
verbal reprimand
written reprimand
suspension with pay

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10
Q

disciplinary actions by Deputy Chief

A
verbal reprimand
written reprimand
suspension with pay
suspension with out pay
demotion 
dismissal
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11
Q

disciplinary actions by Fire Chief

A
written reprimand
suspension with pay
suspension with out pay
demotion 
dismissal
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12
Q

SOP & SOG hard copies are located

A
Upper management offices
Training School
Fire Investigators
Fire Prevention
ERCC
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13
Q

Bulletins and Notices located

A

Station office, Kitchen, or Lounge

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