Chapter 3 Flashcards

1
Q

What are current industry trends project managers need to stay current on?

A

Product and technology development
New and changing market niches
Standards (project management, quality management, info security management)
Technical support tools
Economic forces that impact the immediate project
Influences affecting the project management discipline
Process improvement and sustainability strategies

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2
Q

What are the three key skill sets in the PMO ale to triangle

A

Technical project management
Leadership
Strategic and business management

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3
Q

What is The knowledge skills and behaviors related to specific domains of project program and portfolio management, the technical aspects of performing ones role

A

Technical project management

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4
Q

What is the knowledge skills and behaviors needed to guide motivate and direct a team, to help an organization achieve its business goals

A

Leadership

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5
Q

What is the knowledge of expertise in the industry and organization that enhanced performance and better delivers business outcomes

A

Strategic and business management

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6
Q

What’s business knowledge also known as ?

A

Domain knowledge

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7
Q

What’s a common denominator in all projects

A

People

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8
Q

Top project managers spend about 90% of their time doing what?

A

Communicating

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9
Q

What does politics involve?

A

Influence, negotiation, autonomy, and power

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10
Q

Leadership and management are …

A

Not synonymous

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11
Q

Directing another person to get from one point to another using a known set of expected behaviors

A

Management

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12
Q

Working with others through discussion or debate in order to guide them from one point to another

A

Leadership

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13
Q

do Project managers need to be a leader or a manger

A

Both, they need to find the perfect balance

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14
Q

What are some leadership styles a project manager can adopt

A
Laissez-fairy
Transactional
Servant leader
Transformational
Charismatic
International
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15
Q

What the hands off style of leadership

A

Laissez-fairs

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16
Q

This leadership style you focus on goals, feedback, and accomplishment to determine rewards, management by exception

A

Transactional

17
Q

This leadership style demonstrates commitment to serve and put other people first, focuses on other people’s growth, learning, development, autonomy, and well-being, concentrates on relationships, community and collaboration;leadership is secondary and emerges after service

A

Servant leader

18
Q

This leadership style empowers followers through idealized attributes and behaviors, inspirational motivation, encouragement for innovation and creativity and individual consideration

A

Transformational

19
Q

This leadership style is able to inspire, is high energy, enthusiastic, self confident, holds strong convictions

A

Charismatic

20
Q

This refers to the individual differences in characteristic patterns of thinking, feeling, and behaving.

A

Personality

21
Q

What is a result of complexity in projects

A

The orgs…
System behavior
Human behavior
Uncertainty at work in the .org or its environment

22
Q

What are there dimensions of complexity?

A

System behavior
Human behavior
Ambiguity

23
Q

A project is not said to be complex as complexity is based on individual perception but rather

A

A project can contain complexity

24
Q

Complexity as a characteristic or property of a project is typically defined as

A

Containing multiple pets
Possessing a number of connections between the parts
Exhibiting dynamic interactions between the parts
Exhibiting behavior produced as a result of those interactions that cannot be explained as the simple sum of the parts (emergent behavior)