Chapter 3

Question 1

Context

Answer 1

Any circumstances in which an event occurs that influences the meaning of the moment and the message.

Question 2

Audience

Answer 2

Those who are listening to you in a given context.

Question 3

Demographic

Answer 3

groups determined by select population characteristics

Question 4

Stereotyping

Answer 4

assuming qualities in a specific individual because of membership in a larger group

Question 5

Open-Ended Questions

Answer 5

items on a survey that allow room for the person taking the survey to answer in his/her own words.

Question 6

Fixed-response questions

Answer 6

items on a survey that allow only for prescribed answers.

Question 7

These are two ways you can find out information about your audience

Answer 7

surveys and interviews

Question 8

These are the two reasons people engage in discussion

Answer 8

To create relationships and advance business goals.

Question 9

Rhetoric Situations

Answer 9

moments that call for a rhetorical response

Question 10

Exigence

Answer 10

a decisive point at which a response is invited or required

Question 11

“We do not find meaning; we create it through out speech” is an idea from

Answer 11

Vatz

Question 12

The responses that are required or invited at a certain point in time and cannot be responded to when the moment is lost is an idea from…

Answer 12

Bitzer

Question 13

Verbal Appeal

Answer 13

specific construction of what you say so you can better identify with your audience

Question 14

using “we” and “us” instead of “me” and “I” is a strategy to

Answer 14

identify and establish common ground with the listener

Question 15

another way to identify with the audience is to

Answer 15

incorporate what you know about your listener into the message.

Question 16

you can enhance your content and analysis of the information with

Answer 16

stories, statistics and examples that the listener can identify with

Question 17

crescendo

Answer 17

an organizational pattern in which the strongest point is placed at the end and is built up to by smaller main points.

Question 18

There are two ways to organize your message. Name them

Answer 18

Main point at the beginning or main point at the end

Question 19

Classroom response sytems

Answer 19

devices that allow students to answer questions posed during a lecture and provide tabulated results of the poll for everyone in the room in a timely manner