Chapter 2: Medical assisting: adminstrative and clinical comptencies Flashcards
set of values held by employees of performing work for amoral good
work ethic
an assessment of skills, tools, and practices used to manage time during daily activities and when accomplishing specific objects
time management
works cooperatively with a group of people
team player
how you feel about your abilities. believing in oneself and assured
self-confidence
an awareness of one’s own personality or uniqueness
self-awareness
ability to overcome challenges such as trauma, tragedy, personal crisis, and life problems- and bounce back stronger and wiser with a greater sense of self-esteem
resiliency
doing something at the agreed or proper times, on time
punctual
arranging in order of importance
prioritize
preconceived opinion that is not based on reason or actual expierence
prejudices
having one’s matters in order to deal with them efficently
organized
doing the right thing in a reliable way, having a moral compass
integrity
characteristics that are inherent or natural while others must be learned
innate
a willingness to get things done and take responsibility, take charge
initiative
information about a person’s performance of a task or skill which is used as a basis for improvement
feedback
put yourself in another persons shoes, think about what is best for the patient
empathetic
understanding that each individual is unique and recognizing our individual differences
diversity
using deductive reasoning to examine a problem or issue from a variety of different angles, in order to arrive at the most appropriate conclusion and using information in order to guide behaviors
critical thinking
education designed to further skills and acknowledge in a specific field
continued education
being prudent and conscious, reveled in confidence, secret information-especially in regard to speech
confidential
a persons sight toward a particular belief
biases
a term used to describe professional characteristics or attitudes that are expected in particular profesions
behaviors
behave somewhat arrogantly or disrespectfully, showing off your ego
attitude
outward or visible, persona that a person gives to other individuals
appearance
