Chapter 16 Flashcards
Organization
A goal-directed social entity with deliberate processes and systems
Organizational Goals
Objectives that management seeks to achieve in pursuing the firm’s purpose
Organization Structure
The system of task, reporting, and authority relationships within which the organization does its work
(Weber’s) Ideal Bureacracy
Characterized by a hierarchy of authority and a system of rules and procedures designed to create an optimally effective system for large organizations
Management Functions
Functions set forth by Henri Fayol include planning, organizing, command, coordination, and control
(Rensis Likert’s) Human Organization
Approach that is based on supportive relationships, participation, and overlapping work groups
Organization Chart
A diagram showing all people, positions, reporting relationships, and lines of formal communication in the organization
Configuration
The ________ of an organization is its shape, which reflects the division of labor and the means of coordinating the divided tasks
Division of Labor
The way the organization’s work is divided into different jobs to be done by different people.
Specialization
This is often referred to as division of labor.
Differentiation
The process of establishing the division of labor and tasks throughout the organization
Integration
The process of coordinating the various tasks and roles in the organization to achieve goal accomplishment
Departmentalization
The manner in which divided tasks are combined and allocated to work groups
Span of Control
The number of people reporting to a manager; it defines the size of the organization’s work groups.
Span of Management
This is also called span of control
Administrative Hierarchy
The system of reporting relationships in the organization, from the lowest to the highest managerial levels
Centralization
A structural policy in which decision-making authority is concentrated at the top of the organizational heirarchy
Decentralization
A structural policy in which decision are made throughout the heirarchy
Participative Management
A total management system in which people throughout the organization are involved in the daily decision making and management of the organization
Formalization
The degree to which rules and procedures prescribe the jobs and activities of employees
Responsibility
An obligation to do something with the expectation of achieving some act or output
Authority
Power that has been legitimized within a particular social context
Delegation
The transfer to others of authority to make decisions and use organization resources
Acceptance Theory of Authority
Theory that says that the authority of a manager depends on the subordinate’s acceptance of the manager’s right to give directives and to expect compliance with them
