Chapter 16 Flashcards
1
Q
Dominant cultures
A
manifests the values shared by the majority
2
Q
Subcultures
A
share the dominant culture core values as well as other values that characterized their own unit, department, etc…
3
Q
Countercultures
A
oppose the dominant culture values
4
Q
Kaizen
A
continuous improvement which is embedded in the belief that employees should go to work attempting to be better than before
5
Q
Genchi Genbutsu
A
translates to “go to the source” for facts rather than relying on hearsay
6
Q
Organizational Culture
A
The pattern of shared assumptions, values, and beliefs that lead to certain norms of behaviour
7
Q
Strong culture
A
clear, consistent, comprehensive values and norms that held intensely and widely shared