Chapter 16 Flashcards

1
Q

Sustainable marketing

A

Socially or environmentally responsible marketing that meets the present and future needs of consumers and businesses

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2
Q

Now vs future chart

A

Marketing concept. Strategic planning concept

Societal marketing con. Sustainable marketing

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3
Q

Marketing criticism

A
High price 
Deceptive practices 
High pressure sell sell sell
Shoddy products 
planned obsolescence 
Poor services to disadvantaged consumers 
Materialism
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4
Q

Consumerism

A

An organized movement of citizens and government agencies designed to improve the right and power of buyers in relation to sellers

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5
Q

Environmentalism

A

An organized movement of concerned citizens, businesses, and government agencies designed to protect and improve people’s current and future living environment

Concerned with environment

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6
Q

Environmental sustainability

A

A management approach that involves developing strategies that both sustain the environment and produce profits for the company

Creating green products even

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7
Q

Consumer oriented marketing

A

A principle of sustainable marketing holding that a company should view and organize its marketing activities from the consumer’s point of view

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8
Q

Customer value marketing

A

A principle of sustainable marketing holding that a company should put most of its resources into customer value building marketing investments

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9
Q

Innovative marketing

A

A principle o sustainable marketing that requires a company to seek real product and marketing improvements

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10
Q

Sense of mission marketing

A

A principle of sustainable marketing that a company should define its mission in broad social terms rather than narrow product terms

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11
Q

Societal marketing

A

A principle of sustainable marketing that a company should make marketing decisions by considering consumers wants the companies requirements consumers long run interest and societies long run interest

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12
Q

Deficient products

A

Products that have neither immediate appeal nor long run benefits

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13
Q

Pleasing products

A

Products with high immediate satisfaction but may hurt consumers in the long run

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14
Q

Salutary products

A

Products that have low immediate appeal but may benefit consumers in the long run

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15
Q

Desirable products

A

Products that give both immediate satisfaction and long run benefits

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