Chapter 12 Flashcards

1
Q

Direct social media marketing

A

Engaging and interacting directly with carefully targeted individual consumers and consumer communities to both obtain an immediate response and cultivate lasting customer relationships

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2
Q

Brand content management

A

Creating inspiring and sharing brand messages and conversations with and among consumers across a fluid a fluid mix of paid owned earned and shared channels

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3
Q

Integrated marketing communications

A

Carefully integrating and coordinating the company’s many communications channels to deliver clear consistent and compelling message about the organization and its products

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4
Q

Push strategy

A

A promotion strategy where the producer promotes the product to channel members who then promote it to final consumers

John dear Walmart. Customer

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5
Q

Pull strategy

A

A promotion strategy where the producer markets directly to the consumer through
Tv adds YouTube websites

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6
Q

Advertising objective

A

Inform. Persuade . Remind

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7
Q

Affordable method

A

Setting the promotion budget at the level management thinks they can afford

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8
Q

Percentage of sales method

A

Setting the promotion budget at a certain percentage of current or forecasted sales or as a percentage of the unit sales price

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9
Q

Competitive parity method

A

Setting the budget to match competitors’ outlays

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10
Q

Objective and task method

A

Developing the promotion budget by 1 defining specific objectives 2 determining the tasks that must be performed to achieve these objects 3 estimate the costs of preforming these tasks

The sum of these costs is the proposed promotion budget

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11
Q

Advertisement strategy

A

The strategy a company implements to bust advertise a company
1 create advertising messages
2 select advertising media

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12
Q

Madison and vine

A

The merging of advertisement and entertainment in order to create new avenues for reaching customers by making ads informative and entertaining

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13
Q

Creative concept

A

The compelling big idea that drives an advertisement campaign memorable visualization or phrase

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14
Q

Execution style

A

The approach style tone words and format used for executing an advertising message

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15
Q

Advertising media

A

The vehicles through which advertising messages are delivered to their intended audiences

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16
Q

Advertising

A

Used to inform or activate

17
Q

Public relations or PR

A

Increase exposure or ad credibility
Happens during growth phase
Innovators love it

18
Q

Sales promotion

A

Reinforce messaging and encourage use
Ex we r the #1 credit card
Or free samples

19
Q

Personal selling

A

Answer questions close the deal

20
Q

Return on investment marketing

A

Focus on communication effects and sales or profit