Chapter 15 Flashcards
Perception
The process through which people receive, organize and interpret information from environment
Attribution
The process of developing explanations for events
Attribution Error
Occurs when observers blame another’s performance failures or problems on internal factors rather than external factors
Halo Effect
Occurs when one attribute is used to develop an overall Positive Impression of a person or situation
Horn Effect
Occurs when on attribute is used to develop and overall Negative Impression of a person or situation
Gender Stereotyping
Occurs when attributes commonly associated with gender are assigned to an individual
(EX: All women are emotional)
Selective Perception
The tendency to define problems form one’s own point of view
What does MBTI stand for?
Myers-Briggs Type Indicator
Carl Jung/Myers-Briggs Type Indicator
Personality assessment to understand how people act or feel in various situations
4 MBTI Dimensions
1) Extraversion/Introversion
2) Sensation/Intuition
3) Thinking/Feeling
4) Judging/Perceiving
Extravertion/Introversion
How we relate to others
Sensation/Intuition
How we gather information
Thinking/Feeling
How we evaluate information
Judging/Percieving
How we react to the outside world
Big 5 Personality Dimensions
1) Extroversion
2) Agreeableness
3) Conscientiousness
4) Emotional Stability
5) Openness to Experience
Extroversion
Being outgoing, sociable, and assertive
Agreeableness
Being good-nature, cooperative, and trusting
Conscientiousness
Being responsible, dependable, and careful
Emotional Stability
Being relaxed, secure, and unworried
Openness to Experience
Being curious, receptive to new ideas, and imaginative.
Open to Change
Stress
State of tension caused by extraordinary demands, constraints, or opportunities
Stressors
Anything that causes stress
What can Stressors Influence?
Attitudes, emotions/moods, behavior, job performance, and health
3 Types of Stressors (originate)
1) Work
2) Nonwork
3) Personality
Work Stressor Examples
Excessively high or low task demand, role conflicts, and poor interpersonal relationships
Nonwork Stressor Examples
Family events, economics, personal affairs.
Personality Stressor Example
Type A personality which are more competitive, highly organized, ambitious, highly aware of time management and/or aggressive
Spill-over Effect
Stress built up in one part of life spills over in other parts.
(If stressed at work, it will show at home)
