Chapter 14 Final Exam Flashcards
Two Sources of Managerial Power
1) Position Power
2) Personal Power
Position Power
Based on a manager’s official status in the organization’s hierarchy of authority
Personal Power
Based on the unique personal qualities that a person brings to the leadership situation
Three Types of Position Power
1) Reward Power
2) Coercive Power
3) Legitimate Power
Reward Power
The capacity to offer something of value as a means of influencing other people
Coercive Power
The capacity to punish or withhold positive outcomes as a means of influencing other people
Legitimate Power
The capacity to influence other people by authority or rights of office
Example of Reward Power
“If you do this, you will be rewarded”
Example of Coercive Power
“If you don’t do this, I’ll punish you”
Example of Legitimate Power
“Because I’m the boss, you must do as I ask”
2 Types of Personal Power
1) Expert Power
2) Referent Power
Expert Power
The capacity to influence other people because of specialized knowledge
Referent Power
The capacity to influence others people because of their desire to identify personally with you
Servant Leadership
Follower-centered and committed to helping others in their work
Human Relations Style of Leadership
Emphasizes people over task. The people matter more than the task
Fiedler’s Contingency Model
Idea that good leadership depends on a match between a person’s leadership style and situational demands. (No one style of leadership is the best)
Hershey-Blanchard Situation Leadership Model
A good leader will be able to adapt/change their leadership style to best fit the goal at hand
4 Leadership Styles in Hershey-Blanchard Model
1) Delegating
2) Participating
3) Selling
4) Telling
Delegating
Allowing the group to take responsibility for task decisions
Participating
Emphasizing shared ideas and participative decisions on task directions
Selling
Explaining task directions in a supportive and persuasive way
Telling
Giving specific task directions and closely supervised work
Path-Goal Theory
A leader can use all four leadership styles and shift back and forth among them depending on the needs
4 Styles of Path-Goal Leadership
1) Directive Leadership
2) Supportive Leadership
3) Achievement-oriented Leadership
4) Participative Leadership
Directive Leadership
Communicating expectations and direction so they are clearly defined
Supportive Leadership
Attempts to reduce employee stress and frustration in the workplace
Achievement-Oriented Leadership
Setting challenging goals, expecting high level of performance with continual improvement
Participative Leadership
Involving team members in decision making and using their suggestions when making decisions
Leader Member Exchange Theory (LMX)
Not all people are treated the same by leaders in leadership situations
