Chapter 13: Power and Politics Flashcards
power
the capacity that A has to influence the behavior of B so that B acts in accordance with A’s wishes
dependence
B’s relationship to A when A possesses something that B requires
coercive power
a power base that depends on fear of the negative results from failing to comply
reward power
compliance achieved based on the ability to distribute rewards that others view as valuable
legitimate power
the power a person receives as a result of his or her position in the formal hierarchy of the organization
expert power
influence based on special skills or knowledge
referent power
Influence based on identification with a person who has desirable resources or personal traits
the most important aspect of power is that it is a function of dependence
its dependent on nonsutainabiity, scarcity, and importance
power tactics
ways in which individuals translate power bases into specific actions
political skill
the ability to influence others so that one’s objectives are attained
sexual harassment
any unwanted acitivity of a sexual nature that affects an individual’s employment and creates a hostile work environment
political behavior
activities that are not required as part of a person’s formal role in the organization but that influence, or attempt to influence, the distribution of advantages and disadvantages within the organization
zero sum approach
an approach that treats the reward “pie” as fixed so that any gains by one idividual are at the expense of another
defensive behaviors
reactive and protective behaviors to avoid action, blame, or change
impression management
the process by which individuals attempt to control the impressions that others form of them
conformity, favors, excuses, apologies, self promotion, and enhancement
