Chapter 11: Team Characteristics and Diversity Flashcards
Stages of team development (5)
Forming Storming Norming Performing Adjourning
Team
“Two or more people who work
interdependently over some time period to
accomplish common goals related to some
task-oriented purpose.”
Work team
“A relatively permanent team
in which members work together to produce
goods and/or provide services,”
Management team
“relatively permanent
team that participates in managerial-
level tasks that affect the entire
organization”
Parallel team
“A team composed of members
from various jobs within the organization
that meets to provide recommendations
about important issues,”
Project team
“A team formed to take on
one-time tasks, most of which tend to be
complex and require input from members
from different functional areas”
Action team
“A team of limited duration
that performs complex tasks in contexts that
tend to be highly visible and challenging”
Virtual team
“A team in which the members
are geographically dispersed, and
interdependent activity occurs through
e-mail, web conferencing, and instant messaging,”
Forming
Forming “The first stage of team development,
during which members try to get
a feel for what is expected of them, what
types of behaviors are out of bounds, and
who’s in charge”
Storming
“The second stage of team development,
during which conflict occurs due
to members’ ongoing commitment to ideas
they bring with them to the team”
Norming
“The third stage of team development,
during which members realize that
they need to work together to accomplish
team goals and consequently begin to cooperate,”
Performing
“The fourth stage of team
development, during which members are
comfortable working within their roles, and
the team makes progress toward goals”
Adjourning
"The final stage of team development, during which members experience anxiety and other emotions as they disengage and ultimately separate from the team,"
Punctuated equilibrium
“A sequence
of team development during which not
much gets done until the halfway point of a
project, after which teams make necessary
changes to complete the project on time”
Task interdependence
“The degree to
which team members interact with and rely
on other team members for information,
materials, and resources needed to accomplish
work for the team.”
Pooled interdependence
“A form of
task independence in which group members
complete their work assignments independently,
and then their work is simply added
together to represent the group’s output,”
Sequential interdependence
"A form of task interdependence in which group members perform different tasks in a prescribed sequence, and members depend on only the member who comes before them in the sequence,"
Reciprocal interdependence
"A form of task interdependence in which group members interact with only a limited subset of other members to complete the team’s work,"
Comprehensive interdependence
“A form of task interdependence in which
team members have a great deal of discretion
in terms of what they do and with
whom they interact in the course of the collaboration
involved in accomplishing the
team’s work,”
Goal interdependence
“The degree to
which team members have a shared goal
and align their individual goals with that
vision,”
Outcome interdependence
“The degree
to which team members share equally in the
feedback and rewards that result from the
team achieving its goals”
Team composition
“The mix of the various
characteristics that describe the individuals
who work in the team.”
Role
“The behavior a person is generally
expected to display in a given context”
Leader–staff teams
“A type of team that
consists of members who make recommendations
to the leader who is ultimately
responsible for team decisions,”
Team task roles
“The behavior a person is generally
expected to display in a given context”
Team-building roles
“Behaviors that
influence the quality of the team’s social
climate,”
Individualistic roles
“Behaviors that
benefit the individual at the expense of the
team,”
Disjunctive tasks
“Tasks with an objectively
verifiable best solution for which the
member with the highest level of ability
has the most influence on team effectiveness,”
Conjunctive tasks
“Tasks for
which the team’s performance
depends on the abilities of the team’s
weakest link,”
Additive tasks
“Tasks for which
the contributions from every member add
up to determine team performance”
Team diversity
“The degree to which team
members are different from one another”
Value in diversity problem-solving approach
“A theory that supports team
diversity because it provides a larger pool
of knowledge and perspectives”
Similarity-attraction approach
“A theory explaining that team diversity can
be counterproductive because people tend
to avoid interacting with others who are
unlike them”
Surface-level diversity
“Diversity of
observable attributes such as race, gender,
ethnicity, and age”
Deep-level diversity
“Diversity of attributes
that are inferred through observation
or experience, such as one’s values or personality,”
Team viability
“Team commitment; the
likelihood a team can work together effectively
into the future,”
Hybrid outcome interdependence
“When team members receive rewards
based on both their individual performance
and that of the team to which they
belong,”
