Chapter 11 - Leadership

Question 1

Leadership

Answer 1

is the ability to influence people toward
the attainment of goals.

Question 2

Great Man Approach

Answer 2

• Find out what made these people great
• select future leaders, who already have exhibited the same traits or could learn to develop them

Question 3

Leadership Grid

Answer 3

Concern for people X Concern for production
- country club management: satisfying peoples needs > a friendly work environment
- impoverished management: minimum amount of work done, keep org. afloat
- middle of the road management: adequate performacne
- team management: high relationships, high productivity
- authority compliance: high operations but low effort into relationships

Question 4

Charismatic Leadership

Answer 4

• a fire that ignites followers
• ability to inspire and motivate people to do more than they would normally do, even to the point of personal sacrifice
• not predictable
• Steve Jobs

Question 5

Leadership Traits

Answer 5

traits (distinguishing personal characteristics)
- self-confidence
- honesty
- optimistic
- independent
- sociable
- cooperativeness

Question 6

Gender Differences in Leadership Behavior

Answer 6

WOMEN HIGHER
- developing others
- driving for results
- inspiring/motivating others
- building relationships
MEN & WOMEN EQUAL
- solving problems
- analyzing issues

Question 7

Differences between leader and manager qualities

Answer 7

Manager - Focus on Org.
- rational
- assigns tasks
- organizes
Leader - Focus on People
- visionary
- nurtures
- promotes change

Question 8

Transactional vs transformational leader

Answer 8

Transactional
- initiate structure
- provide rewards
- good management, very hardworking
- stress on schedules & budgets
Transformational
- lead change in orgs. mission
- promote innovation
- focus on shared values and ideas to connect with people (providing meaning for followers)

Question 9

Hersey and Blanchard’s situational theory

Answer 9

Supportive behavior X Task behavior ]
- Participating (high support, low task)
- Delegating (low support, low task)
- Selling (high support, high task)
- Telling (low support, high task)

Question 10

Fiedler Contingency theory

Answer 10

• task oriented: more effective when situation is highly favorable or unfavorable
• Relationship-oriented leaders: more effective in situations of moderate favorability