Chapter 11

Question 1

two or more people who work interdependently over some time period to accomplish common goals related to some task-oriented purpose

Answer 1

team

Question 2

a relatively permanent team in which members work together to produce goods and/or provide services

Answer 2

work team

Question 3

a relatively permanent team that participates in managerial-level tasks that affect the entire organization

Answer 3

management team

Question 4

a team composed of members from various jobs within the organization that meets to provide recommendations about important issues

Answer 4

parallel team

Question 5

a team formed to take on one-time tasks, most of which tend to be complex and require input from members from different functional areas

Answer 5

project team

Question 6

a team of limited duration that performs complex tasks in contexts that tend to be highly visible and challenging

Answer 6

action team

Question 7

a team in which the members are geographically dispersed, and interdependent activity occurs through e-mail, web conferencing, and instant messaging

Answer 7

virtual team

Question 8

the first stage of team development, during which members try to get a feel for what is expected of them, what types of behaviors are out of bounds, and who’s in charge

Answer 8

forming

Question 9

the second stage of team development during which conflict occurs due to members’ ongoing commitment to ideas they bring with them to the team

Answer 9

storming

Question 10

the third stage of team development, during which members realize that they need to work together to accomplish team goals and consequently begin to cooperate

Answer 10

norming

Question 11

the fourth stage of team development, during which members are comfortable working within their roles, and the team makes progress toward goals

Answer 11

performing

Question 12

the final stage of team development during which members experience anxiety and other emotions as they disengage and ultimately separate from the team

Answer 12

adjourning

Question 13

a sequence of team development during which not much gets done until the halfway point of a project, after which teams make necessary changes to complete the project on time

Answer 13

punctuated equilibrium

Question 14

the degree to which team members interact with and rely on other team members for information, materials, and resources needed to accomplish work for the team

Answer 14

task interdependence

Question 15

a form of task interdependence in which group members complete their work assignments independently, and then their work is simply added together to represent the group’s output

Answer 15

pooled interdependence

Question 16

a form of task interdependence in which group members perform different tasks in a prescribed sequence, and members depend on only the member who comes before them in the sequence

Answer 16

sequential interdependence

Question 17

a form of task interdependence in which group members interact with only a limited subset of other members to complete the team’s work

Answer 17

reciprocal interdependence

Question 18

a form of task interdependence in which team members have a great deal of discretion in terms of what they do and with whom they interact in the course of the collaboration involved in accomplishing the team’s work

Answer 18

comprehensive interdependence

Question 19

the degree to which team members have a shared goal and align their individual goals with that vision

Answer 19

goal interdependence

Question 20

the degree to which team members share equally in the feedback and rewards that result from the team achieving its goals

Answer 20

outcome interdependence

Question 21

the mix of the various characteristics that describe the individuals who work in the team

Answer 21

team composition

Question 22

the behavior a person is generally expected to display in a given context

Answer 22

role

Question 23

a type of team that consists of members who make recommendations to the leader who is ultimately responsible for team decisions

Answer 23

leader-staff teams

Question 24

behaviors that directly facilitate the accomplishment of team tasks

Answer 24

team task roles

Question 25

behaviors that directly facilitate the accomplishment of team tasks

Answer 25

team-building roles

Question 26

behaviors that benefit the individual at the expense of the team

Answer 26

individualistic roles

Question 27

tasks with an objectively verifiable best solution for which the member with the highest level of ability has the most influence on team effectiveness

Answer 27

disjunctive tasks

Question 28

tasks for which the team’s performance depends on the abilities of the team’s weakest link

Answer 28

conjunctive tasks

Question 29

tasks for which the contributions from every member add up to determine team performance

Answer 29

additive tasks

Question 30

the degree to which team members are different from one another

Answer 30

team diversity

Question 31

a theory that supports team diversity because it provides a larger pool of knowledge and perspectives

Answer 31

value in diversity problem-solving approach

Question 32

a theory explaining that team diversity can be counterproductive because people tend to avoid interacting with others who are unlike them

Answer 32

similarity-attraction approach

Question 33

diversity of observable attributes such as race, gender, ethnicity, and age

Answer 33

surface-level diversity

Question 34

team commitment; the likelihood a team can work together effectively into the future

Answer 34

team viability

Question 35

when team members receive rewards based on both their individual performance and that of the team to which they belong

Answer 35

hybrid outcome interdependence

Question 36

diversity of attributes that are inferred through observation or experience, such as one’s values or personality

Answer 36

deep-level diversity