Chapter 11 Flashcards
two or more people who work interdependently over some time period to accomplish common goals related to some task-oriented purpose
team
a relatively permanent team in which members work together to produce goods and/or provide services
work team
a relatively permanent team that participates in managerial-level tasks that affect the entire organization
management team
a team composed of members from various jobs within the organization that meets to provide recommendations about important issues
parallel team
a team formed to take on one-time tasks, most of which tend to be complex and require input from members from different functional areas
project team
a team of limited duration that performs complex tasks in contexts that tend to be highly visible and challenging
action team
a team in which the members are geographically dispersed, and interdependent activity occurs through e-mail, web conferencing, and instant messaging
virtual team
the first stage of team development, during which members try to get a feel for what is expected of them, what types of behaviors are out of bounds, and who’s in charge
forming
the second stage of team development during which conflict occurs due to members’ ongoing commitment to ideas they bring with them to the team
storming
the third stage of team development, during which members realize that they need to work together to accomplish team goals and consequently begin to cooperate
norming
the fourth stage of team development, during which members are comfortable working within their roles, and the team makes progress toward goals
performing
the final stage of team development during which members experience anxiety and other emotions as they disengage and ultimately separate from the team
adjourning
a sequence of team development during which not much gets done until the halfway point of a project, after which teams make necessary changes to complete the project on time
punctuated equilibrium
the degree to which team members interact with and rely on other team members for information, materials, and resources needed to accomplish work for the team
task interdependence
a form of task interdependence in which group members complete their work assignments independently, and then their work is simply added together to represent the group’s output
pooled interdependence
a form of task interdependence in which group members perform different tasks in a prescribed sequence, and members depend on only the member who comes before them in the sequence
sequential interdependence
a form of task interdependence in which group members interact with only a limited subset of other members to complete the team’s work
reciprocal interdependence
a form of task interdependence in which team members have a great deal of discretion in terms of what they do and with whom they interact in the course of the collaboration involved in accomplishing the team’s work
comprehensive interdependence
the degree to which team members have a shared goal and align their individual goals with that vision
goal interdependence
the degree to which team members share equally in the feedback and rewards that result from the team achieving its goals
outcome interdependence
the mix of the various characteristics that describe the individuals who work in the team
team composition
the behavior a person is generally expected to display in a given context
role
a type of team that consists of members who make recommendations to the leader who is ultimately responsible for team decisions
leader-staff teams
behaviors that directly facilitate the accomplishment of team tasks
team task roles
behaviors that directly facilitate the accomplishment of team tasks
team-building roles
behaviors that benefit the individual at the expense of the team
individualistic roles
tasks with an objectively verifiable best solution for which the member with the highest level of ability has the most influence on team effectiveness
disjunctive tasks
tasks for which the team’s performance depends on the abilities of the team’s weakest link
conjunctive tasks
tasks for which the contributions from every member add up to determine team performance
additive tasks
the degree to which team members are different from one another
team diversity
a theory that supports team diversity because it provides a larger pool of knowledge and perspectives
value in diversity problem-solving approach
a theory explaining that team diversity can be counterproductive because people tend to avoid interacting with others who are unlike them
similarity-attraction approach
diversity of observable attributes such as race, gender, ethnicity, and age
surface-level diversity
team commitment; the likelihood a team can work together effectively into the future
team viability
when team members receive rewards based on both their individual performance and that of the team to which they belong
hybrid outcome interdependence
diversity of attributes that are inferred through observation or experience, such as one’s values or personality
deep-level diversity
