Chapter 1 Flashcards
fields of study devoted to understanding, explaining, and ultimately improving the attitudes and behaviors of individuals and groups in organizations
organizational behavior (OB)
field of study that focuses on the applications of OB theories and principles in organizations
human resource management
field of study devoted to exploring the product choices and industry characteristics that affect an organization’s profitability
strategic management
a model that argues that rare and inimitable resources help firms maintain competitive advantage
resource-based view
incapable of being imitated or copied
inimitable
a collective pool of experience, wisdom, and knowledge created by people that benefits an organization
history
people making many small decisions every day that are invisible to competitors
numerous small decisions
resources created by people, such as culture, teamwork, trust, and reputation; source of competitive advantage is known but the method of replicating is unclear
socially complex resources
the belief that at best one eighth or 12% of an organizations will actually do what is required to build profits by putting people first
rule of one-eighth
when people hold firmly to some belief because it is consistent with their own experience and observations
method of experience
when people hold firmly to some belief because it “just stands to reason” - it seems obvious or self-evident
method of intuition
when people hold firmly to some belief because some respected official, agency, or source has said it is so
method of authority
when people accept some belief because scientific studies have tended to replicate that result using a series of samples, settings and methods
method of science
a collection of verbal and symbolic assertions that specify how and why variables are related, as well as the conditions in which they should (and should not) be related
theory
written predictions that specify relationships between variables
hypothesis
