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Patient Care > Chapter 10 > Flashcards

Chapter 10 Flashcards

1
Q

5 stages of grief

A

Denial
Anger
Bargaining
Depression
Acceptance

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2
Q

inital and secondary assessment

A

initial - in the form of charting or procedure request, review
secondary - verbal communication

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3
Q

unlawful restraint

A

restraint without consent
must be prescribed by a Dr.

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4
Q

considerations for a person with changes in their nervous system due to aging

A

give patient time to move and think, and speak towards their ear

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5
Q

two classifications of patients

A

inpatient + oupatient

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6
Q

glass ceiling

A

being precluded from being promoted or elected to high level positions because of gender

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7
Q

sacred seven for a complete history

A

localization
chronology
quality
severity
onset
aggravating/alleviating factors
associated manifestations

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8
Q

most common/significant human diversity traits?

A

age
race
ethnicity + natural origin
gender/sexual orientation
mental + physical ability
religion

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9
Q

ethnic and racial cultural differences are often accompanied by what?

A

linguistic differences

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10
Q

subjective data

A

perceived only by the affected individual

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11
Q

civil rights act

A

ensures that all persons have equal rights under law

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12
Q

list ways healthcare institutions are overcoming linguistic differences

A

hiring bilingual staff
proving interpreters/translators
providing medical documents in other languages
encouraging employers to become biligual

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13
Q

mutual pretense

A

everyone knows but are pretending to not in hopes of avoiding interpersonal conflicts

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14
Q

one of the best ways to learn to communicate effectively with others

A

understand emotions

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15
Q

3 types of touch

A

emotional support
emphasis
palpation

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16
Q

which core value relates to the fair and equal treatment of everyone?

A

equality

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17
Q

associated manifestations

A

necessary to find out whether other symptoms accompany the chief complaint

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18
Q

which term may be used to denote ethnicity?

A

race

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19
Q

why is it important to refer to a patient by their preferred name?

A

it establishes a level of trust

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20
Q

how will the baby boomer generation impact the US population?

A

they are considered to be healthy, well educated, and are expected to stay in the workforce longer

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21
Q

which core value recognizes and supports the inestimable value of every individual regardless of ability?

A

dignity

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22
Q

4 core values of human rights law

A

autonomy, dignity, equality, solidarity

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23
Q

palpation

A

application of light pressure with the fingers

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24
Q

which core value requires that the individual be the ultimate consideration and at the center of all decisions that affect them?

A

autonomy

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25
Q

what qualities are important in establishing an open dialogue?

A

respect, genuineness, and empathy

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26
Q

bias

A

prejudice, thinking negatively of others without significant justification

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27
Q

biculturalism

A

negotiating two or more different cultures competently

28
Q

cultural competency

A

possessing a set of attitudes, behaviors, and policies that come together in a system to enable effective interactions in a cross-cultural or multicultural environment

29
Q

globalization

A

people cross borders into other countries to work, go to school, receive medical care, travel, and live

30
Q

effective interaction with non-english speaking patients is greatly enhanced by using what?

A

touch, facial expressions, demonstrations

31
Q

sexual orientation includes what?

A

bisexuality, homosexuality, heterosexuality

32
Q

what plays a major role in how individuals perceive others?

A

personal bias

33
Q

which core value requires society to support and maintain the freedoms of individuals with application of the appropriate social mechanisms?

A

solidarity

34
Q

objective

A

perceptible to the external senses

35
Q

what is the highest level in Maslow’s hierarchy of needs?

A

self actualization

36
Q

age discrimination in employment act

A

prevents employers from exhibiting discrimination based solely on age in hiring, promotion, assignment, compensation, and termination

37
Q

which generation is considered the most significant subset, because of the impact they will have on the population?

A

baby boomers, 1946-1964

38
Q

paralanguage

A

music of language; cadence and rhythm of speech

39
Q

advanced directive

A

legal document prepared by a living, competent adult, to provide guidance to the health care team if the individual should become unable to make decisions regarding their medical care

40
Q

synthesis

A

combining multiple areas of knowledge to create a net work of understanding

41
Q

what percentage of the worlds population have some type of disability?

A

600 million, 10%

42
Q

what is IQ used for?

A

determining if individuals have normal, superior, or inferior intellectual capability

43
Q

6 areas of human diversity that are related to healthcare

A

communication
space
time
environmental control
biologic variations
social organizations

44
Q

race

A

population that differs from others in the relative frequency of some genes, any of the difference varieties of humankind, distinguished by hair, eye color, skin color, stature, bodily proportions

45
Q

ethnic

A

designating any of the basic groups or divisions of human kind or of a heterogenous population, as distinguished by customs, characteristics, language, and common history

46
Q

5 study skill techniques

A

review material soon after
use as many senses as possible
plan a regular study schedule
study in a group
attitude helps remembering

47
Q

societal biases with age

A

valuing youth over age
viewing aging as something bad
placing little value on the contributions of senior citizens
favoring reactive instead of proactive approaches
considering all senior citizens to be mentally inferior

48
Q

ethnocentrism

A

viewing the norms and values of the individuals own culture as absolute and using them as a standard against which all others cultures are measured

49
Q

members of the US mainstream culture are said to value and identify with which customs?

A

activity and hardwork
personal achievement
individualism
competition
openness, directness
efficiency and practicality

50
Q

4 steps in practicing self-management

A

know yourself
prioritize responsibilities
prioritize activities
plan for self care

51
Q

what does ethnicity relate to?

A

a persons distinctive racial, nationals, religious, linguistic, or cultural heritage

52
Q

traits essential to those with EI

A

self awareness
self regulation
motivation
empathy
social skills

53
Q

emotional intelligence

A

ability to evaluate, perceive, and control emotions

54
Q

linguistic competency

A

providing readily available culturally appropriate oral and written language services to individuals

55
Q

what questioning techniques evoke effective history taking?

A

open ended questions
silence
probing questions
repetition
summarization

56
Q

cultural values

A

simply socially shared ideas about what is good, moral, right, immoral , wrong

57
Q

what will work well when communicating with a deaf/hard of hearing patient?

A

writing, demonstration

58
Q

gender identity

A

an inner sense of maleness, femaleness, or combination of both

59
Q

assimilation

A

when people of diverse backgrounds slowly give up their original culture language and identity an dmelt into another

60
Q

objective data

A

perceptible to the senses, can be seen, heard, felt

61
Q

closed awareness

A

patient is not aware of their condition

62
Q

what introduces biases into the history?

A

leading questions

63
Q

subjective

A

pertaining to or perceived only by the affected individual; not perceptible to the senses

64
Q

patient autonomy

A

ability/right of patients to make independent decisions regarding their care

65
Q

quality in history taking

A

character of the symptoms
EX. color, consistency, lumps

Patient Care (15 decks)

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