Chapter 1: Telephone Screening of Emergencies

Question 1

Screening call involves?

Answer 1

Evaluating the urgency of the situation and prioritizing the call.

Question 2

What is the first question for Telephone Screening of Emergency?

Answer 2

Patient’s name and age.

Question 3

What is the second question for Telephone Screening of Emergency?

Answer 3

Caller’s name and return phone numbers in case the call is disconnected.

Question 4

What is the third question for Telephone Screening of Emergency?

Answer 4

Patient’s present location.

Question 5

What is the fourth question for Telephone Screening of Emergency?

Answer 5

What happened and when.

Question 6

What is the fifth question for Telephone Screening of Emergency?

Answer 6

Is the patient conscious and breathing.

Question 7

What does Emergency Medical Services (EMS) provide?

Answer 7

Acute medical care and hospital transport to patient’s experiencing a medical emergency.

Question 8

What does activating EMS requires?

Answer 8

Dialing 9-1-1

Question 9

What does the MA should do in case of need an EMS?

Answer 9

Keep the caller on the line and have another staff member call 9-1-1 with necessary information.