Chapter 1 Management Flashcards
Management
Getting work done through others
Efficiency
Getting work done with a minimum of effort,expense, or waste
Effectiveness
Accomplishing tasks that help fulfill organization objectives
Planning
Determining organizational goals and a means for achieving them
Organizing
Deciding where decisions will be made, who will do what jobs and tasks,and who will work for whom
Leading
Inspiring and motivating workers to work hard to achieve organizational goals
Controlling
Monitoring progress toward goal achievement and taking corrective action when needed
Top managers
Executives responsible for the overall direction of the organization
Top managers
Creating context for change, developing attitudes of commitment and ownership, creating a positive organizational culture through words and actions, monitoring their companies business environments.
Middle managers
Responsible for setting objectives consistent with top managements goals and for planning and implementing subunit strategies for achieving these objectives
Middle managers
Responsible for planning and allocating resources, coordinating and linking groups and departments, monitoring and managing the performance of subunits and managers, and implementing the changes or strategies generated by top managers
First-line managers
Responsible for managing the performance of nonmanagerial employees, teaching entry level employees how to do their jobs, and making detailed schedules and operating plans based on middle managements intermediate range plans
Team leaders
Managers responsible for facilitating team activities toward goal accomplishment
Team leaders
Responsible for facilitating team performance, fostering good relationships among team members, and managing external relationships
Interpersonal Roles
Figureheads, leaders, liaisons