Chapter 1 Flashcards
Definition of Communication
The transmission of thoughts or feelings from the mind of a speaker to the mind of a listener.
The four processes of communication
Formulation
Transmission
Reception
Comprehension
Definition of Formation
The process of pulling together ones’s thoughts or feelings for sharing with another.
Definition of Transmission
The process of conveying those ideas to another person.
Definition of Reception
The process of receiving the information from another person.
Definition of Comprehension
The process of making sense of the message.
Definition of Modality
The manner in which the information is conveyed.
Three examples of modality
Speech, gesture and writing
The model of communication
Feedback and transmission
Nonlinguistic and paralinguistic feedback
Reception and comprehension
Feedback
Definition of Feedback
Information provided by the receiver to the sender
Two examples of Linguistic feedback
Speaking and vocalizing
Four examples of Nonlinguistic feedback
Eye contact, facial expression, posture, proximity
Three examples of Paralinguistic feedback
Pitch, loudness, pausing
The purpose of communication
To provide and solicit information
Effective Communication occurs when
This occurs when information is successfully shared between a sender and a receiver. There is no breakdown in formulation, transmission, perception or comprehension.
Four characteristics of an effective communicator
effective most of the time
shares through a common modality (speaking, hearing, reading, writing, signing)
Avoids communication breakdowns by responding and giving feedback during conversations.
Uses communication for diverse purposes.
Two requirements in effective communication
No communication breakdowns
Modality must be shared
Grice’s Maxims
Principle of quantity
Principle of quality
Principle of relevance
Principle of manner
Grice’s principal of quantity
The sender provides the right amount and type of information (sufficient information)
Grice’s principle of quality
The sender shares information that is accurate.
Grice’s Principle of relevance
The sender communicate in a way that is appropriate for the situation
Grice’s principle of manner
The sender engages as expected by the cultural norms
Speaks fluently
Pause as needed
Appropriate loudness and pitch
The mechanical act of speech
Inhale, vibration, exhale, words
The cognitive act of language
Receiving, comprehending, responding with feedback