Chapter 1 Flashcards
Which of the below denotes the process of directing and controlling people and things so that organizational objectives can be accomplished A. Supervision B. Management C. Leadership D. Directing
B. Management
Which term refers to the act of overseeing people A. Supervision B. Management C. Leadership D. Directing
A. Supervision
In the law enforcement agency, first-level supervisors are of special importance because of the great need for A. Mentors B. Facilitators C. Leaders D. Teamwork
D. Teamwork
Supervisors must develop the art of influencing others, Coordinating their efforts and directing them to proper goals in such a way as to obtain their A. Obedience B. Confidence C. Loyalty D. All of the above
D. all of the above
To many supervisors advancement into a position of authority involves a considerable change in A. Lifestyle B. Philosophy C. Thought Process D. All of the above
D. All of the above
Any leader must accept the fact that his/her subordinates are all A. Indecisive B. Different C. Unified D. Biased
B. Different
A supervisor must be able to
A. Achieve reasonable goals for his subordinates
B. Provide answers to job performance
C. Give assurance in their subordinates personal lives.
D. all of the above
D. All of the above
The supervisor is selected by A. Citizens B. management C. Subordinates D. Colleagues
B. Management
In the long run, the interest of management and the workers are A. Mutual B. Identical C. Opposite D. Obtainable
B. indentical
A supervisor is responsible for keeping superiors informed through what means of reports A. Subordinates and colleagues B. oral and written C. Daily and Direct D. Written and Daily
B. Oral and written
A supervisor should always realize that the best interest of which group should always prevail A. Subordinates B. management C. Organization D. All of the above
C. Organization
Which of the following regarding supervision is true
A. They must have a basic understanding of scientific discipline
B. They do not need to be highly skilled in the technical aspects of the job they supervise
C. They should have a working knowledge of the job they are responsible for supervising
D. all of the above
D. All of the above
Every supervisor should keep him or herself abreast of fundamental changes in \_\_\_\_\_ in order to be equipped to carry to his or her subordinates the information they need to perform their jobs properly A. Practices B. Techniques C. Procedures D. All of the above
D. All of the above
The final responsibility for the job belongs to whom A. The officers B. The Subordinates C. The supervisor D. The entire team
C. The supervisor
According to the text all of the following are things a supervisor should gain organizational knowledge about in order to prepare him or herself for the supervisory position except A. Policies B. Political Alliances C. Rules D. Functions
B. Political Alliances
The successful supervisor must understand which of the following regarding his office, obligations, and responsibilities for the acts of his subordinates under the law as well as the restrictions as well as the restrictions under which he operates A. Legal ramifications B. administrative authority C. Technical duties D. All of the above
A. Legal ramifications
A supervisor should prepare him or herself for the position of supervisor by gaining a good working knowledge of the A. Formal organization B. Informal organization C. Informal organization leaders D. All of the above
D. all of the above
The common elements of supervision can be grouped under those activities that related to
A. The direction of people and all it implies
B. Control and development of people
C. The interpersonal relationship with people
D. All of the above
D. All of the above
A supervisor is acting in what role when he or she is able to forecast future needs of his organization anticipate problems and make decision ahead of time A. Planner B. Personal Officer C. Trainer D. Controller
A. Planner
A supervisor is acting in what role when he or she strives to assign his subordinates as scientifically as possible to the positions which they are best suited A. Planner B. Personnel Officer C. Trainer D. Controller
B. Personnel Officer
A supervisor is acting in which of the following roles when he/she develops subordinates abilities to be efficient, effective producers A. Leader B. Decision Maker C. Trainer D. Communicator
C. Trainer
A supervisor is acting in what role when he or she must make proper follow-ups to determine that rules ad regulations have been followed and orders properly executed A. Communicator B. Decision Maker C. Leader D. Controller
D. Controller
A supervisor is acting in which of the following roles when he/she helps shape policy for the organization A. Planner B. Decision Maker C. Trainer D. Leader
B. Decision Maker
A supervisor is acting in what role when he or she is motivating subordinates by giving them positive incentives that will encourage them to achieve and maintain a high level of efficiency A. Communicator B. Decision Maker C. Trainer D. Leader
D. Leader
Which of the following forms of action is vital for the interpersonal relations of a supervisor with a subordinates A. Directing B. Ordering C. Communicating D. Delegating
C. Communicating
Supervision takes place at all levels of an organization
A. True
B. False
B. False
The first step in gaining your subordinates confidence and respect is taken when the supervisor exemplifies by is personal conduct that which he demands from his subordinates
A. True
B. False
A. True
A supervisor doesn’t have time to appreciate the forts of his activities upon the general welfare and morale of subordinates
A. True
B. False
B. False
The supervisor derives his/her official authority from the spirit of cooperation and respect he/she gains from his subordinates and not from management
A. True
B. False
B. False
The supervisor should avoid filtering intelligence to his subordinates or superiors
A. True
B. False
A. True
Supervisors should always keep their superiors informed-except when the news will make them unhappy
A. True
B. False
B. False
Supervisors need not become highly skilled in every technical aspect of the job they supervise to be effective
A. True
B. False
A. True
The common elements of supervision can be grouped under those activities that relate to the direction of people and all it implies, their control and development, and the multitude of interpersonal relationships between them and their supervisors
A. True
B. False
A. True
When a supervisor neglects to develop his capacity for the role of teacher, he deprives himself of the means of upgrading the service and ensuring that the standards of performance in the organization are maintained through the training process.
A. True
B. False
A. True
One primary function of the supervisor is decision-making
A. True
B. False
A. True