Chapter 1

Question 1

Which of the below denotes the process of directing and controlling people and things so that organizational objectives can be accomplished
A. Supervision
B. Management
C. Leadership
D. Directing

Answer 1

B. Management

Question 2

Which term refers to the act of overseeing people
A. Supervision
B. Management
C. Leadership
D. Directing

Answer 2

A. Supervision

Question 3

In the law enforcement agency, first-level supervisors are of special importance because of the great need for
A. Mentors
B. Facilitators
C. Leaders
D. Teamwork

Answer 3

D. Teamwork

Question 4

Supervisors must develop the art of influencing others, Coordinating their efforts and directing them to proper goals in such a way as to obtain their
A. Obedience
B. Confidence
C. Loyalty
D. All of the above

Answer 4

D. all of the above

Question 5

To many supervisors advancement into a position of authority involves a considerable change in 
A. Lifestyle
B. Philosophy
C. Thought Process
D. All of the above

Answer 5

D. All of the above

Question 6

Any leader must accept the fact that his/her subordinates are all
A. Indecisive
B. Different
C. Unified
D. Biased

Answer 6

B. Different

Question 7

A supervisor must be able to
A. Achieve reasonable goals for his subordinates
B. Provide answers to job performance
C. Give assurance in their subordinates personal lives.
D. all of the above

Answer 7

D. All of the above

Question 8

The supervisor is selected by
A. Citizens
B. management
C. Subordinates
D. Colleagues

Answer 8

B. Management

Question 9

In the long run, the interest of management and the workers are
A. Mutual
B. Identical
C. Opposite
D. Obtainable

Answer 9

B. indentical

Question 10

A supervisor is responsible for keeping superiors informed through what means of reports
A. Subordinates and colleagues
B. oral and written
C. Daily and Direct
D. Written and Daily

Answer 10

B. Oral and written

Question 11

A supervisor should always realize that the best interest of which group should always prevail
A. Subordinates
B. management
C. Organization
D. All of the above

Answer 11

C. Organization

Question 12

Which of the following regarding supervision is true
A. They must have a basic understanding of scientific discipline
B. They do not need to be highly skilled in the technical aspects of the job they supervise
C. They should have a working knowledge of the job they are responsible for supervising
D. all of the above

Answer 12

D. All of the above

Question 13

Every supervisor should keep him or herself abreast of fundamental changes in \_\_\_\_\_ in order to be equipped to carry to his or her subordinates the information they need to perform their jobs properly
A. Practices
B. Techniques
C. Procedures
D. All of the above

Answer 13

D. All of the above

Question 14

The final responsibility for the job belongs to whom
A. The officers
B. The Subordinates
C. The supervisor
D. The entire team

Answer 14

C. The supervisor

Question 15

According to the text all of the following are things a supervisor should gain organizational knowledge about in order to prepare him or herself for the supervisory position except
A. Policies
B. Political Alliances
C. Rules
D. Functions

Answer 15

B. Political Alliances

Question 16

The successful supervisor must understand which of the following regarding his office, obligations, and responsibilities for the acts of his subordinates under the law as well as the restrictions as well as the restrictions under which he operates
A. Legal ramifications
B. administrative authority
C. Technical duties
D. All of the above

Answer 16

A. Legal ramifications

Question 17

A supervisor should prepare him or herself for the position of supervisor by gaining a good working knowledge of the 
A. Formal organization
B. Informal organization
C. Informal organization leaders
D. All of the above

Answer 17

D. all of the above

Question 18

The common elements of supervision can be grouped under those activities that related to
A. The direction of people and all it implies
B. Control and development of people
C. The interpersonal relationship with people
D. All of the above

Answer 18

D. All of the above

Question 19

A supervisor is acting in what role when he or she is able to forecast future needs of his organization anticipate problems and make decision ahead of time
A. Planner
B. Personal Officer
C. Trainer
D. Controller

Answer 19

A. Planner

Question 20

A supervisor is acting in what role when he or she strives to assign his subordinates as scientifically as possible to the positions which they are best suited
A. Planner
B. Personnel Officer
C. Trainer
D. Controller

Answer 20

B. Personnel Officer

Question 21

A supervisor is acting in which of the following roles when he/she develops subordinates abilities to be efficient, effective producers
A. Leader
B. Decision Maker
C. Trainer
D. Communicator

Answer 21

C. Trainer

Question 22

A supervisor is acting in what role when he or she must make proper follow-ups to determine that rules ad regulations have been followed and orders properly executed
A. Communicator
B. Decision Maker
C. Leader
D. Controller

Answer 22

D. Controller

Question 23

A supervisor is acting in which of the following roles when he/she helps shape policy for the organization
A. Planner
B. Decision Maker
C. Trainer
D. Leader

Answer 23

B. Decision Maker

Question 24

A supervisor is acting in what role when he or she is motivating subordinates by giving them positive incentives that will encourage them to achieve and maintain a high level of efficiency
A. Communicator
B. Decision Maker
C. Trainer
D. Leader

Answer 24

D. Leader

Question 25

Which of the following forms of action is vital for the interpersonal relations of a supervisor with a subordinates
A. Directing
B. Ordering
C. Communicating
D. Delegating

Answer 25

C. Communicating

Question 26

Supervision takes place at all levels of an organization
A. True
B. False

Answer 26

B. False

Question 27

The first step in gaining your subordinates confidence and respect is taken when the supervisor exemplifies by is personal conduct that which he demands from his subordinates
A. True
B. False

Answer 27

A. True

Question 28

A supervisor doesn’t have time to appreciate the forts of his activities upon the general welfare and morale of subordinates
A. True
B. False

Answer 28

B. False

Question 29

The supervisor derives his/her official authority from the spirit of cooperation and respect he/she gains from his subordinates and not from management
A. True
B. False

Answer 29

B. False

Question 30

The supervisor should avoid filtering intelligence to his subordinates or superiors
A. True
B. False

Answer 30

A. True

Question 31

Supervisors should always keep their superiors informed-except when the news will make them unhappy
A. True
B. False

Answer 31

B. False

Question 32

Supervisors need not become highly skilled in every technical aspect of the job they supervise to be effective
A. True
B. False

Answer 32

A. True

Question 33

The common elements of supervision can be grouped under those activities that relate to the direction of people and all it implies, their control and development, and the multitude of interpersonal relationships between them and their supervisors
A. True
B. False

Answer 33

A. True

Question 34

When a supervisor neglects to develop his capacity for the role of teacher, he deprives himself of the means of upgrading the service and ensuring that the standards of performance in the organization are maintained through the training process.
A. True
B. False

Answer 34

A. True

Question 35

One primary function of the supervisor is decision-making
A. True
B. False

Answer 35

A. True