chap 12 interprofessional collaborative practice & care coordination Flashcards

1
Q

care coordination

A

deliberate organization of patient care acts btwn 2 or more participants (including the patient) to facilitate the appropriate delivery of quality health care services in an efficient person-centered manner; mechanism to make sure the patients get the right care at the right time in the most efficient and cost-effective manner, by the right person in the right setting

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2
Q

care coordinator

A

care provider (nurse case manager, social worker, community health worker, or lay person) who is responsible for identifying a person’s health goals and coordinating services and providers to meet those goals

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3
Q

care transition

A

continuous process in which a patient’s care shifts from being provided in one setting of care to another

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4
Q

collab prac

A

what happens when mult health workers from diff professional backgrounds work together w patients, families, carers, and communities to deliver the highest quality of care

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5
Q

community-based care

A

health care that is provided to ppl who live w in a defined geographic region or who have common needs; designed to meet the needs of ppl as they move btwn and among health care settings

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6
Q

continuity of care

A

coordination of services provided to pts before they enter a health care setting, during the time they are in the setting, and after they leave the setting

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7
Q

discharge planning

A

systematic process of preparing the pt to leave the health care facility and for maintaining continuity of care

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8
Q

home health care

A

agency eligible to receive fed funds that provides home-based health care; may be independent, hospital operated, or health department managed

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9
Q

medication reconciliation

A

process of creating an accurate list of all medications a pt is taking, including drug name, dosage, freq, and route, and comparing the list to the physician’s admission, transfer, or discharge orders, w the goal of providing correct meds to the pt at all transition points w in the hospital

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10
Q

patient handoffs

A

transferring responsibility for a pt from 1 caregiver to another w the goal of providing timely, accurate info abt a pt’s plan of care, treatment, current condition, and anticipated changes

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11
Q

telehealth

A

use of electronic info and telecommunication technologies to provide care when the pt and the clinician are not in the same place at the same time

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12
Q

Healthy People 2030

A

defines Leading Health Indicators (LHls) for communities

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13
Q

IRS requires not-for-profit hospitals to conduct…

A

community health needs assessments for their surrounding communities to demonstrate how they are meeting their needs

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14
Q

Roles of C/PHN

A

-patient advocate
-coordinator of services
-educator/counselor

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15
Q

CUS (continuity of care strategy)

A

-I am Concerned
-I am Uncomfortable
-I believe Safety is at risk

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16
Q

Strategies on hospital floor

A

-Consultation
-Referral
-Safety huddles
-Patient rounds
-Safety rounds
-Daily goal ws/wb
-Shared care plans
-Structured fam meetings
-Shared training (CE and inservices for mult specialties)

17
Q

Nurse navigator

A

-clinically-trained nurse
-central point of contact for pt care
-identifies and removes barriers to treatment

18
Q

Pt navigator

A

-Can be nurse, social worker, or lay person
-Focuses on the support aspects of care

19
Q

Ambulatory care (office/clinic/short-stay)

A

-Pt is receiving care, but not staying overnight
-Short health history
-If same-day SX, screening tests, teaching, and admission takes place before the pt enters the setting

20
Q

Patient is legally free to leave at any time…

A

However, this choice carries a risk for increased illness or complications

21
Q

Telehealth/Telemed

A

Used for:
-Wellness visits
-Med refills/prescriptions
-Dermatology
-Nutrition counseling
-Mental health counseling
-Some urgent care conditions

22
Q

incivility

A

uncivil or bullying tactic

23
Q

situation monitoring

A

helps the team to be aware and understand the team’s performance and the impact on pt’s outcomes

24
Q

ISBARR (communication)

A

intro, situation, background, assessment, recommendation, readback
*** reduces risk of lost info and misinform during change-of-shift

25
Q

cognitive rehearsal

A

mentally rehearsing before vocalizing or implementing an action during an anxiety-inducing situation