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HJ - PMI Process Groups > Ch5 - Planning / Collect Requirements (5.3) > Flashcards

Ch5 - Planning / Collect Requirements (5.3) Flashcards

5.3 Collect Requirements

1
Q

What is a requirement?

A

Business processes are decomposed into individual requirements. Requirements are simply a capability needed to deliver a product and/or service.

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2
Q

What is the process of determining, documenting, and managing stakeholder needs and requirements to meet objectives called?

A

Collect Requirements process

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3
Q

What is the key benefit of the Collect Requirements process?

A

It provides the basis for defining the scope.

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4
Q

When is the Collect Requirements process done?

A

once or at predefined points in the project

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5
Q

A project’s success is directly influenced by active stakeholder
involvement in what activities related to the Collect Requirements process?

A

The discovery and decomposition of needs into project and product requirements.

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6
Q

What do requirements generally include?

A

Conditions or capabilities that are required to be present in a product, service, or result to satisfy an agreement.

The quantified and documented needs and expectations of the
sponsor, customer, and other stakeholders.

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7
Q

What 5 areas do Requirements become the foundation of?
(WBS, C, S, Q, P)

A
  1. Work breakdown structure (WBS)
  2. Cost
  3. Schedule
  4. Quality planning
  5. Procurement
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8
Q

What business document input is related to the Collect Requirements process?
(BC)

A
  1. Business case
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9
Q

Name 7 inputs for the Collect Requirements process?
(PC, PMP, PD, BD, A, EEF, OPA)

A
  1. Project charter
  2. Project Management Plan
  3. Project documents
  4. Business documents
  5. Agreements
  6. Enterprise Environmental factors
  7. Organizational Process Assets
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10
Q

What project managment plan inputs are related to the Collect Requirements process?
(SMP, RMP, SEP)

A
  1. Scope management plan
  2. Requirements management plan
  3. Stakeholder engagement plan
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11
Q

What project documents inputs are related to the Collect Requirements process?
(AL, LLR, SR)

A
  1. Assumption log
  2. Lessons learned register
  3. Stakeholder register
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12
Q

What business document input is related to the Collect Requirements process?

A

Business Case

It provides information about the project’s objectives, stakeholders, risks, and constraints, which can help to inform the requirements gathering process.

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13
Q

What Subsidiary Mangement Plan establishes how stakeholders will be engaged in project decisions and execution?

A

Stakeholder Engagement Plan

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14
Q

What project document includes the identification, assessment, and classification of project stakeholders?

A

Stakeholder Register

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15
Q

Name 3 areas of information collected in a Stakeholder Register?
(ID, AI, SC)

A
  1. Identification information - Name, title, location, role
  2. Assessment information - Major requirements, expectations, influence, phase of project to be impacted by
  3. Stakeholder classification - based on model chosen by the Project Manager
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16
Q

What is project document used to record all assumptions and constraints throughout the project life cycle?

A

Assumptions Log

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17
Q

What is a project document used to record knowledge gained during a project so that it can be used in the current project and entered into the lessons learned repository?

A

Lessons Learned Register

18
Q

Name 6 Tools & Technique used in the Collect Requirements process?
(EJ, DG, DA, DM, DR, ITS)

A
  1. Expert judgement
  2. Data gathering
  3. Data analysis
  4. Decision making
  5. Data representation
  6. Interpersonal and team skills
19
Q

Name 5 Data Gathering techniques used in the Collect Requirements process?
(B,I,FG,QS,B)

A
  1. Brainstorming
  2. Interviews
  3. Focus groups
  4. Questionaires and surveys
  5. Benchmarking
20
Q

Name a Data Analysis technique used in the Collect Requirements process?

A

Document Analysis

21
Q

What does Document Analysis require?

A

Reviewing and assessing any relevant documented information.

22
Q

Name 2 Decision Making techniquest used in the Collect Requirements process?

A
  1. Voting
  2. Multicriteria decision analysis
23
Q

What decision making technique utilizes a decision matrix to provide a systematicanalytical approach for establishing criteria, such as risk levels, uncertainty, and valuation, to evaluate and rank many ideas?

A

Multicriteria Decision Analysis

24
Q

Name 2 Data Representation techniques used in the Collect Requirements process?

A
  1. Affinity Diagrams
  2. Mind Mapping
25
Q

What is a Data Representation technique that allows large numbers of ideas to be classified into groups for review and analysis?

A

Affinity Diagrams

26
Q

What Data Representation technique consolidates ideas created through individual brainstorming sessions into a single map to reflect commonality and differences in understanding and to generate new ideas?

A

Mind Mapping

27
Q

Name 3 Interpersonal & Team Skill techniques used in the Collect Requirements process?

A
  1. Nominal Group Technique
  2. Observation / Conversations with stakeholders
  3. Facilitation

These techniques can help project teams to uncover the most important constraints for any project and ensure that all stakeholders have a voice in the requirements gathering process.

28
Q

What is a technique that enhances brainstorming with a voting process used
to rank the most useful ideas for further brainstorming or for prioritization?

A

Nominal Group Technique

29
Q

What are 4 steps of the Nominal Group Technique?

A
  1. Question / Problem Statement
  2. Moderator writes down ideas on flip chart
  3. Each idea discussed
  4. Individuals vote privately to prioritize ideas (scale of 1-5, may take multiple rounds)
30
Q

What is a technique that builds consensus and overcome obstacles, such as difficult group dynamics, and maintain interest and enthusiasm among group members?

A

Facilitation

31
Q

Name 5 things a Facilitator ensures?
(P, MU, I, R, F)

A
  1. Participation
  2. Mutual understanding
  3. Inclusivity - all contributions considered
  4. Results have full buy-in
  5. Follow through on results
32
Q

Name 2 outputs of the Collect Requirements process?

A
  1. Requirements documentation
  2. Requirements Traceability Matrix
33
Q

What is a description of how individual requirements meet the business
need for the project?

A

Requirements Documentation

34
Q

Name 6 possible classifications of Requirements?
(BR, SR, SR, TRR, PR, QR)

A
  1. Business requirements - higher-level needs of the organization such as issues, opportunities, reasons why a project has been undertaken
  2. Stakeholder requirements - needs of a stakeholder
  3. Solution requirements - features, functions, characteristics
  4. Transition and readiness requirements - temp capabilities such as data conversion and training requirements
  5. Project requirements - milestone dates, contractual obligations, constraints
  6. Quality requirements - tests, certifications, validations
35
Q

What are business processes?

A

plans, processes, policies, procedures and knowledge bases specific to and used by an organization.

Ex: local laws, commercial databases, academic research, industry standards, currency exchange rates, working conditions

36
Q

What are 4 types of business processes?
(OMSS)

A
  1. Operational - manufacturing, delivery - generate revenue
  2. Management - responsible for planning, monitoring, managing, and controlling the core and supporting processes from start to end - continuous improvement
  3. Support - HR, finance, admin, ops - help expand the business
  4. Strategic
37
Q

What describes:
* the requirements artifacts,
* requirement types (including attributes),
* the requirements management process,
* and the metrics and tools to be used for measuring, reporting, and controlling changes to the requirements.

A

RMP - Requirements Management Plan

38
Q

What are 9 steps of the Requirements Management process?
(IS, GR, AR, DR, BR, MR, CC, RRC)

A
  1. Identify stakeholders
  2. Gather requirements
  3. Analyze requirements
  4. Specify / document requirements
  5. Baseline requirement groups (agree / sign-off)
  6. Monitor / track requirements
  7. Manage and control changes
  8. Report requirements compliance
39
Q

Business processes are decomposed into requirements through the process of…

A

Requirements Elicitation

40
Q

What is a discovery process used to bring forward or produce information relevant to the project or program by drawing out information from stakeholders and other sources?

A

Elicitation

41
Q

What aims to identify the causes of the business problem or the reasons for addressing an opportunity, as well as the information to be used to derive a sufficient level of requirements to enable a solution to be developed and implemented?

A

Requirements Elicitation

HJ - PMI Process Groups (18 decks)

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