Ch. 10 Leading, Managing, and Delegating Vocab

Question 1

autocratic leadership

Answer 1

leadership style in which the leader assumes complete control over the decisions and activities of the group

Question 2

Care coordination

Answer 2

deliberate organization of pt care activities between two or more participants to facilitate the appropriate delivery of quality health care services in an efficient person centered manner, mechanism to make sure that patients get the right care at the right time in the most efficient and cost effective manner, by the right person in the right setting

Question 3

change

Answer 3

process of transforming, altering or modifying something

Question 4

conflict engagement

Answer 4

method by which nurses can comfortably and respectfully address conflict in the workplace by creating connections with others to build trust

Question 5

conflict management

Answer 5

process used to wrk through conflicts in a way that minimizes negative effects and promotes positive consequences

Question 6

decentralized decision making process

Answer 6

autonomous, accountable nursing practice, a characteristic of a democratic leadership style and the heart of a self governance model of unit organization

Question 7

delegation

Answer 7

the transfer of responsibility for the performance of an activity to another individual while retaining accountability fo the outcome

Question 8

democratic leadership

Answer 8

leadership style characterized by a sense of equality between the leader and followers

Question 9

explicit power

Answer 9

power retained by virtue of a persons position

Question 10

implied power

Answer 10

power obtained by force of a persons personality that might enable that person to have more power to influence others than designated leaders

Question 11

just culture

Answer 11

refers to an organizations commitment to accountability and a focus supporting universal safety in health care

Question 12

laissez-faire leadership

Answer 12

leadership style in which the leader relinquishes all power to the group

Question 13

leadership

Answer 13

ability to direct or motivate others toward the achievement of predetermined goals

Question 14

management

Answer 14

the act of planning, organizing, directing, and controlling available human resources and financial resources to deliver quality care to pateitns and families

Question 15

mentroship

Answer 15

relationship in which an experienced person (the mentor) advises and assists a less experienced person

Question 16

planned change

Answer 16

change agents purposeful, systematic effort to bring about change

Question 17

power

Answer 17

ability to influence others to achieve a desired effect

Question 18

quantum leadership

Answer 18

leadership that moves beyond the traditional modes previously experienced by all levels of workers, spawned by the impact of the information age on work and the worker

Question 19

servant leadership

Answer 19

philosophy and set of practices that begins with the natural feeling of wanting to serve, its aim is to enrich the lives of individuals, build better organization, and ultimately creates a more just and caring world

Question 20

transactional leadership

Answer 20

leadership style based on maintaining control by rewarding good behavior and punishing negative or detrimental behavior

Question 21

transformational leadership

Answer 21

type of leadership in which the person creates revolutionary change and commits to the personal and professional growth of self and others

Question 22

Five Key Practices for Servant Leaders

Answer 22

Develop your vision
listen and learn before speaking and acting
envision and invest in others greatness
give away your power
build community by developing strategic relationships

Question 23

Management Keys

Answer 23

planning, organizing, staffing, directing, controlling