Case Management Flashcards

1
Q

Caseloads of rehabilitation counselors:

do not vary according to public or private designation

vary according to the specific organization

are typically lower in the public sector than the private

are typically higher in the public sector than the private

A

are typically higher in the public sector than the private

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2
Q

Public and private rehabilitation agencies differ on:

familiarity with medical conditions

rehabilitation goals

knowledge of community and assistive resources

general knowledge of job placement methods and techniques

A

rehabilitation goals

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3
Q

RSA stands for:

Rehabilitation Standards Administration
Rehabilitation Services Administration
Rehabilitation Services Agency
Rehabilitation Standards Agency

A

Rehabilitation Services Administration

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4
Q

Case managers in managed care:

provide very little patient care

usually have vocational rehabilitation backgrounds

are strictly focused on patient advocacy

need to be cross trained in medical and vocational rehabilitation concepts

A

need to be cross trained in medical and vocational rehabilitation concepts

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5
Q

Which of the following is not an objective of the managed care case management process?

Hands on quality nursing care
Contained spending
Avoidance of complications
Education of claimant, family, and payer

A

Hands on quality nursing care

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6
Q

A case manager should ensure that the client has all but which of the following:

Adequate access to the case manager
Adequate medical care
Legal representation
A viable treatment plan

A

Legal representation

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7
Q

Which of the following is untrue about clients who choose their own goals?

It encourages commitment
They have higher earnings at closure
They spend more time in training
It often results in inappropriate job choices

A

It often results in inappropriate job choices

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8
Q

Susan is a VR client who has recently been placed in a job doing food-prep at a local eating establishment. Susan is deaf and uses ASL to communicate. As her VR counselor you will be conducting follow up to see how the job placement is going. These follow up services would include all of the following except:

Meeting with Susan to review work habits needed on the job

Meeting with the employer to discuss communication issues / strategies

Calling the employer each day for an update

Meeting with Susan to ask how she thinks the job is going

A

Calling the employer each day for an update

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9
Q

You have been offered a job for a private rehabilitation office. After many years of working for the State VR System you are somewhat anxious about the differences between private and public rehabilitation. While there are many similarities there are also many differences. Which of the following would not be a similarity between public and private rehab?

the need to follow ethical guidelines

the ability to make appropriate referrals

the need to have knowledge of community resources

case load size

A

case load size

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10
Q

Time management for rehabilitation counselors does not include which of the following?

appointments
scheduling breaks
To Do Lists
travel coordination

A

scheduling breaks

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11
Q

The State VR system in which you work mandates that you carry a caseload of 140 clients. Your clients cover a broad range, form those in college, to those needing in-depth placement services. As you learn to juggle your many responsibilities which of the following should NOT be considered a time management principle?

Daily planning

Delaying tougher tasks so the enjoyable ones are done first

Eliminate wasted time

Putting together/consolidating tasks

A

Delaying tougher tasks so the enjoyable ones are done first

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12
Q

Role based Case Management:

includes functions to be performed by family, supportive workers, volunteers, or the client

focuses on the overall role of the case manager

includes the brokerage and clinical case management models

focuses on “providing a comprehensive set of services available within a particular organization

A

includes functions to be performed by family, supportive workers, volunteers, or the client

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13
Q

What is typically the final service of a typical state VR system:

Placement and Follow up
Referral
Evaluation
Service Delivery

A

Placement and Follow up

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14
Q

State VR agencies report client progress through rehabilitation programs to the:

No answer text provided.
Rehabilitation Services Administration
Office of Special Education and Rehabilitative Services
Department of Workforce Development

A

Rehabilitation Services Administration

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15
Q

The basic principles of case noting do NOT include which of the following:

only include significant information
include subjective and objective notes
record notes soon after the event occurs
Avoid uncommon abbreviations or acronyms

A

include subjective and objective notes

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16
Q

SOAP notes stands for:
Subjective, Observation, Assessment, Plan
Subjective, Objective, Assessment, Plan
Subjective, Objective, Assessment, Purpose
Systematic Assessment Observation Plan

A

Subjective, Objective, Assessment, Plan

17
Q

Which of the following is NOT true regarding Client Assistance Programs (CAP):

is regulated by OSERS

mandated by states and territories through the Rehab Act

determines services to be provided following the appeals process

provide assistance to individuals who have a dispute with DVR

A

determines services to be provided following the appeals process

18
Q

____________ is the term used to refer to the collaborative efforts in which everyone involved contributes to the rehabilitation process.

Rehabilitation Alliance
Client Advocacy
Working Referral
Working Alliance

A

Working Alliance

19
Q

DAP notes stand for:
Data, Assessment, Purpose
Data, Assessment, Plan
Decision, Assessment, Purpose
Decision, Access, Plan

A

Data, Assessment, Plan

20
Q

In a typical state VR system, services generally follow a typical pattern. What is the first?

Application
Pre-Screening
Assessment
Referral

A

Referral