Behavioral Approach

Question 1

The Ohio State Studies (Behavioral Approach)

Answer 1

1. employee orientation
   - leaders value individuality and give special attention to followers’ needs
2. production orientation
   - workers are used as a mean to accomplish a goal

Question 2

Blake and Mouton’s (Leadership) Grid

Answer 2

1. concern for production (x)
   - describes how concerned a leader is about achieving organizational tasks
2. concern for people (y)
   - describes how concerned a leader is about the people in the organization

1,9 Country Club Management

• Attention to the needs of people creates a comfortable and friendly atmosphere
• Leaders stress the attitudes and feelings of people and de-emphasizes production

9,9 Team Management

• Leader stimulates participation and makes priorities clear; behaves open-mindedly and enjoys working
• Work accomplished through committed people; relationships of trust and respect are formed

5,5 Middle of the Road Management

• Adequate organizational performance through balancing the necessity of getting work done while maintaining satisfactory morale
• Leader avoids conflict while emphasizing moderate levels of production and interpersonal relationships

1,1 Impoverished Management

• Leaders have little contact with followers and are described as indifferent
• Minimal effort exerted to get work done is accepted

9,1 Authority-Compliance Management

• Leaders seen as controlling, demanding, hard-driving and overpowering
• Treat people like tools for achieving goals