B2: Referrals Flashcards
1
Q
How do those in need access health and care organisations?
A
health and care organisations are accessed by those in need through the referral system
2
Q
What are the 3 ways that referrals are classified?
A
- self-referral
- third party referral
- professional referral
3
Q
What is self-referral and what does it include?
A
- a person contacts the provider personally making an appointment
- includes access to primary healthcare services and social care services for children
4
Q
What is third party referral?
A
- a friend, neighbour or relative contacts a health / care service on another person’s behalf
- referrals like this are normally to services that could be accessible through self-referral
5
Q
What is professional referral?
A
a health or care professional contacts another service provider to request support for a service user
