B2: Barriers to Accessing Health and Care Services

Question 1

What are language barriers?

Answer 1

if English is not the service user’s first language, or have a visual / hearing impairment and there is no signer available to support communication etc.

Question 2

What are examples of financial barriers?

Answer 2

such as the cost and difficulty in providing care for children or other dependants while the service user attends a care setting or potentially a loss of wages while attending an appointment

Question 3

What are examples of scarce resources? (not enough resources)

Answer 3

this could be long waiting times for a particular appointment, restricted opening hours of a service or clinic forcing the client to have to take time off work

Question 4

What are communication barriers?

Answer 4

service users may feel unable to communicate or may be discriminated against because of stereotypes associated within the community

Question 5

What is inconvenient location of the service?

Answer 5

• many service users have to rely on public transport
• the cost of transport may be an issue as financial help is not always available (LINKS TO FINANCIAL BARRIER)
• they could live far away from emergency services such as hospitals