AEP Flashcards
What is the minimum cabin crew on A320/A321 and A321(NEO)?
4/5/5
How many Cabin doors is on A320 (CEO)?
4
L1, R1, L2 and R2
How many Cabin door is on A321(CEO)?
8
L1, R1, L2, R2, L3 R3, L4 and R4
On A320(B-LCH/LCI) and A320neo, if you have 5 cabin crews which one of the crew members will sit on the jump seat?
FA3. After SCCM confirms the final passengers count with the commander, before close the door.
When will the augmented crew return to the jump seat before landing?
When flight crew do the P/A: “Cabin Crew, prepare the cabin for landing”
A320: Is the type C door primary exits for LAND and DITCHING?
Yes
What is the pre-flight check of the type C door?
- Ensure the door is disarmed with the safety pin inserted
and the read streamer visible. - Confirm the door is closed properly by checking the door
locking indicator.
Prior closing the door, to ensure all ground personnel have vacated the cabin, what P/A by the SCCM should be done?
“Would all ground personnel please leave the aircraft; we are ready for departure”
When should door type C should be armed?
When all the area is clear of obstructions, then the Pilot Monitoring (PM) will confirm that all cabin doors are indicated CLOSED on the DOOR/OXY SD page and make the P/A: “Cabin Crew, arm your door for departure and cross check”
What is the motivation command for evacuation on land?
Evacuate, Evacuate;
Saw Sarn, Saw Sarn (Cantonese)
Unfasten Seat Belt
High Heels off
Leave Bags
Come this Way, Hurry, Faster
Jump and Slide, TWO at a time* for Doors 1 and 4
Jump and Slide ONE at a time* for Doors 2 and 3
What is the motivation command for evacuation for ditching?
Evacuate, Evacuate
Saw Sarn, Saw Sarn (Cantonese)
Unfasten Seat Belt
Life Jacket on, under your seat
Shoes off
Leave Bags
Come this Way, Hurry, Faster
Inflate Life Jacket, Board Slide raft, Hands and Knees*
*Doors 2 and 3
Inflate Life Jackets, Jump.
When does the red door indicator light flash?
When at least one engine is shut down, the related door is disarmed, and the cabin is still pressurized.
Differential pressure is above 2.5 mbar.
When does the slide armed indicator white light illuminate?
When the door is armed, and the control handle is lifted.
Should the Cockpit crew cycle the seat belt on if it is already ON 20 minutes before landing?
No, they only cycle it at 10.000’ft once.
What is the correct call out for cockpit crew to perform at 2500’ft?
“Cabin Crew, please be seated for landing”
Before making the P/A “Cabin Crew, disarm your door for arrival and cross check” you should ensure that the aircraft has come to a complete stop at the gate, and?
PARK BRK ON
ENG MASTER 1 and 2 OFF
What is the company policy to open the cabin doors?
It should be open from outside by qualified ground personnel under normal circumstance.
If the aircraft diverts to another airport where the qualified personnel is not available, would it be possible for the cabin crew to open the door from inside?
Yes, but she/he should wait instructions from the commander.
A320: Are type III doors primary exits for LAND and DITCHING?
No. they are primary exits for LAND and secondary for DITCHING.
What is the pre-flight check for type III door?
Check the protective cover are in position.
If the overwing slide fails to inflate, where is the inflation handle located?
It is located at the inner upper corner of the overwing exit. (Type III)
What are the requirements for passengers to sit on the overwing exit?
Willing to assist, physically and mentally capable to operate the emergency exit
Able to understand printed or graphic indications or oral commands
At least 18 years of age
Not be seated with an infant
Not require the use of extension seat belt
No passengers with reduce mobility
Not be a deportee or prisoner or in custody
Pregnant women (HKE policy)
What is the time needed for the photoluminescent strip to charge up?
The cabin light should be set to BRIGHT for a 15-minute period during pre -takeoff and pre-landing.
Can the FAP red emergency push button on the sub-panel bypass the cockpit switch panel and activate the emergency lights?
Yes, it can. Unless the cockpit switch is ON.
For how long will the escape path light system be on during emergency situation?
12 minutes
A321(CEO): In regards of pre-flight check for doors 2 and 3, should the cabin crew check the slide bottle pressure gauge?
Not required.
Where are the escape slides located for doors 2 and 3 on A321 (CEO)?
They are stowed in the compartment below the door frames outside the aircraft.
A321/A320 (NEO): How do you use the over wing door?
Evaluate out, pull the cover, let the hatch open automatically.
A321 (NEO): Which door is considered secondary for ditching?
Overwing Exit (same for A320 CEO/NEO)
A321 (NEO): How many positions does the Emergency Locator Transmitter (ELT) have?
ARM (Guarded position)
ON – Manually Activated
OFF
A321 (NEO): How many seats is it available for PAX, Cabin Crew, and Infant?
236 for PAX, 6 for Cabin crew and 11 for infant
What is the indication in case of a lavatory fire in the toilet?
Master Warning illuminate, Chime, ECAM
What is the difference between smoke and fumes?
Smoke: is the product of burning materials made visible by the presence of small
particles
Fumes: refer to invisible gases that can be detected by smell
What is the correct procedure to detect smoke and fumes by the Cabin Crew / Flight Crew?
It should attempt to identify the source by using their sensory functions: smell, vision, touch and hearing.
In case of smoke or fumes, what are the acute symptoms for that?
Irritated eyes
Sinus congestion
Respiratory Symptoms
Gastrointestinal upset
Unconsciousness
In case of a smoke event in the cabin, what should be the correct post-event procedure for the flight crew?
Complete Tech Log
Complete Air Safety Report (ASR)
Complete the Cabin Odors and Smoke (COS) and attach it to the Aircraft Tech Log
If the fire starts on the toilet inside the waste bin, what is the protections available?
To help to prevent a fire from starting in the lavatory waste bin, a self-discharge fire extinguisher is installed in each waste bin.
What is the correct procedure for PED thermal runaway in the cockpit?
The Flight Crew must follow the QRH-SMOKE/FIRE FROM LITHIUM BATTERY.
In case of fire on the Flight Crew PED, is it possible to remove from the cockpit?
Only after the fire has been extinguished. Flight Crew shall use the heat resistant gloves to transfer the device into the Fire Containment Bag (FCB) for transport away from the cockpit and do not seal the FCB.
Is it possible to douse the water in a PED in flames?
No
In case the PED is too big and there is no FCB available, what is the correct procedure then?
Use the empty lavatory waste bin and use water or non-flammable liquid and completely immerse the device in it.
What should you do in case of a PED fire in the cockpit?
Follow the QRH. Unplug the device if it is being charged, then remove it from the cockpit using the Fire Containment Bag.
What is your immediate action at the first sign of smoke or suspected fume event in the cockpit?
Don the oxygen masks.
Which is the correct action in case the circuit breaker in the cabin has popped?
The circuit breaker can be reset ONCE by flight crew only upon the Commander’s approval on the occurrence.
A320: (LCE) - The C doors may be use as a life raft?
No, only as a floating device.
A321: door 1&4 if no survival kit, is it possible to use the dual lane slide raft as a life raft?
No, only in case if the survival kit is loaded.
A321: Is it possible for door 2&3 be used for ditching situation?
Yes, but the slides should not be deployed in a diching situation. Only to launch additional life raft.
What is the correct cast-off procedure on dual channel slide raft?
To cast-off the slide raft use the hook knife to cut the mooring line.
NOTE: The mooring line of Slide raft/ Escape Slide will break automatically when the aircraft sinks.
A321: Where is the red manual inflation handle for door 1&4?
Under the flap of the girt bar
A321: Where is the red manual inflation handle for door 2&3?
On the upper right-hand side of the door frame
A320: Type III exits are primary or secondary in ditching situations:
They are secondary exits in diching evacuation.
When should automatic cabin signs due to depressurization appear?
When cabin exceeds 14,000’ft
In case automatic P/A is not available what should be the correct procedure for the Cabin Crew?
The SCCM or another crewmember with access to the interphone will make the P/A manually.
Explosion decompression in the aircraft will experience the followings effects:
Loud noise
Drop of temperature
Ear discomfort / ear pain
Rush of air
The time of useful consciousness at:
25000
30000
35000
40000 ft
Flight Altitude Time of Useful Consciousness
25,000ft 3-5 minutes
30,000ft 1-2 minute
38,000ft 30-60 seconds
40,000ft 15-20 seconds
What are the body physical effects whenever you lack oxygen?
Impaired vision and judgment
Unable to coordinate body movements
Drowsiness
Slurred speech
Memory loss
Difficulty to concentrate
After the loss of pressurization, what is the correct procedure in regards with the flight crew food cart?
Secure the food cart by wedging it in between seats with brake applied.
Should the cabin crew immediately help the passengers in distress after the decompression has happened?
No, note their seat location and remain on oxygen until advised by the flight crew that the oxygen is no longer required.
If there is no communication from the cockpit crew after a while the decompression has happened, what should the cabin crew do?
If there is no response, cabin crew will carry a portable oxygen bottle and enter the cockpit using the emergency access code (9583#)
Administer then oxygen to the incapacitated flight crew.
How long does the Chemical Passenger Service Unit (PSU) last after being pulled by the passengers?
15 minutes.
Which is the correct P/A to notify the cabin crew and passengers of a decompression?
“Emergency Descent, Emergency descent”
During the take-off, if light turbulence is expected, what procedure should be followed by the commander?
The commander should brief the cabin crew accordingly. Cabin crew will remain seated until the seat belt sign is switched off. In case the seat belt signs remain on due turbulence, the seat belt signs are cycled On and OFF to indicate the end of sterile cockpit period. The Commander will inform the SCCM when the duties can be started.
What is the procedure and the callout from P/A by the flight crew in case of moderate turbulence?
Set seat belt ON and “Cabin crew, be seated for turbulence”.
Can cabin crew serve hot liquids in light turbulence?
No
What is the procedure and the callout from P/A by the flight crew of severe turbulence?
Set seat belt ON and “Passengers and Cabin Crew, be seated for turbulence”.
In case of severe turbulence, should the cabin crew try to help any passengers to fasten their seat belt?
No, the cabin crew should seat immediately.
Who is responsible to be in the cockpit during the refueling in absence of the commander?
A nominate flight crew member, and he/she shall inform the SCCM upon the commencement of the fueling.
What is the correct procedure in regards of the seats belts while fueling the aircraft?
Seats belt shall be switched off
What is the correct procedure, in regards to signs, when refueling the aircraft?
Seats belt OFF and No smoking ON
During aircraft refueling, the PED should be set to?
Airplane mode
If the vapor fuel is detected in the cabin, what should be the correct procedure?
Cabin Crew and Ground Fueling Personnel shall be informed immediately all the activities using electrical equipment shall stop including refueling and cleaning
During refueling what should be status of the cabin doors?
Disarmed
What shall the procedure of the flight crew be after the completion of the fueling?
Seats Belts ON
Are the emergency escape slides a primary resource in case of evacuation during refueling with the passengers on board?
No, actually is the last resource
Does a pilot need to be present in the cockpit during refueling?
Yes, one has to be present
List of banned at all times on board HKE aircraft:
Airband radio transmitters
Wireless mouse
CB radios
Laser pointer
Portable TV with pictures tube
Remote control toys
Bluetooth devices
Wireless printers
Two-way communication devices
VHF scanner receivers
What should be the correct procedures in case the commander suspects the EMI is interfering on instrumentation of the aircraft?
Commander will make a P/A to request passengers to switch off all PED
Should the commander perform the SAR and make an entry on Tech Log after such event a like EMI?
Yes
The BCF is capable to use the extinguisher what class of fire?
Class B & C. It can also be used on class A fires, but water should be used afterwards
What emergency equipment can be found in the cockpit?
BCF Extinguisher, PBE, Fire Containment Bag, Crash Axe, DME Torch
What is the duration of the BCF?
10 seconds
What is the pre-flight check of the Air Total BCF extinguisher?
Secure
Yellow pointer indicator in green range
Wire seal intact.
What are the precautions when operating the HAFEX extinguisher?
Stand 6-8 feet away, gradually moving closer in sweeping motion.
What is the duration of HAFEX extinguisher?
10 seconds
What is the pre-flight check for HAFEX extinguisher?
Secure, safety pin and seal intact, pointer in green zone.
What is the pre-flight check of the Air Liquide Type PBE?
Secure, seal is intact, and indicator is green
How do you operate the Air Liquid Type PBE?
Open the stowage box by lifting the yellow handle (Old PBE)
Push up the green seal latch upwards (New PBE)
Tears open the foil packet and take out the hood
Unfold the hood clear from the visor. Put the thumbs on the red markings to enlarge the neck seal
Swiftly shake the hood downward
Don the smoke hood from the back towards the front
Oxygen will activate as it is put on.
What is the pre-flight check of the Drager PBE?
Ensure the seal is intact.
What is the precaution when using the PBE?
Hair tugged in, keep away from heat or source of fire use
What is the procedure to activate the oxygen flow on Drager PBE?
Pull down the lanyard to initiate the oxygen flow
How do you activate the oxygen flow on the AVOX type PBE?
Pull the actuation ring in the direction indicated to start the oxygen flow
What is the pre-flight check for the AVOX Type PBE?
Ensure the seal is intact
What is the duration of the PBE?
15 minutes
What is the pre-flight check for the gloves?
In position
What is the pre-flight check for the crash-axe?
In position
What is the pre-flight check for the Fire Containment Bag?
In position
What are the features for the Fire Containment Bag?
Storage tube with 2 liters of water to dousing the device to stop thermal runaway
Pair of heat resistant gloves are included in the package to offer extra protection
Containment bag is used to contain the device after the incident so that the crew can focus on emergency procedures surrounding the event
What is the color of the life jacket for crew member?
Orange
When should the life jacket be inflated?
The life jacket should be inflated at the door area, just before leaving the cabin.
Should there be a need to fit an adult life jacket on a child, how should it be done?
The life jacket should be inflated away from the passengers, place the life jacket over the child’s head, flip up and cross the waist belt behind the back and buckle at the front of the life jacket.
What is the pre-flight check for the life jacket?
Vinyl strap intact
Can the 3-in-1 life jacket be worn by any passengers of all ages?
Yes
How many types of ELT HKEA has on their fleet?
3 types,
ADT 406S and KANNAD 406. Rescu 406SG
The switch has 3 positions ARMED, ON, OFF
How many modes does the ADT 406S have, and how is it activated?
2 modes, when the water sensor is triggered with toggle switch in ARMED position, and manual.
What is the correct procedure to activate in the ADT406S in manual mode?
Remove the ELT from the pouch
Pull and slide the toggle switch into ON position
Once the ELT is switched on, there will be a 30-second time lapse before actual activation
Actual activation is show when the TX indicator light flashes together with aural signal.
What is the duration for the ADT406S/ KANNAD 406 ELT?
121.5MHZ and 243MHZ (48 hours) Civil-Military frequency
406MHZ (24 hours) Satellite frequency.
What is the duration for the Rescu 406SG ELT?
121.5 MHz/243 MHz (50 hours), 406MHz (24hours) and GPS 4 Hours
What is the additional feature for the NEO A321 Rescu 406SG?
Capability to transmit GPS to improve positional accuracy
What precautions do you need to have whenever you are using the PBE?
Hair must be properly tucked inside the neck seal
After use keep away from the source of ignition
What is the pre-flight check for the ELT?
Secure
In how many ways can the KANNAD 406 ELT be activated?
2
automatically when in the water, or on land
What is the color of KANNAD 406 ELT?
Yellow
How should we perform the manual activation for the ELT KANNAD 406?
Follow the same steps to remove the ELT from bracket and deploy the antenna
Set the toggle switch to ON position
Keep the antenna vertical
The ELT starts with self-test sequence
During transmission, the buzzer operates and visual indicator flashes periodically
What is the Pre-flight check for the ELT KANNAD 406?
Secure
How many torch models are carried on board on HKEA fleet?
2, Beige and Black color
What is the pre-flight check for the Beige (A320 CEO) color torch?
Secure, red indicator light flashing
What is the pre-flight check for the BLACK color torch?
Secure
If the flight intend is more then 400nm(740.8km) over water, what item must we have on board?
Additional life raft will be carried on EDTO flight
What is the maximum capacity for the additional life raft for EDTO?
54 people overload capacity, but it was rated capacity of 36
What is the pre-flight check for the additional raft?
Ensure it is in position
When and how is the Additional Life Raft inflated?
It is inflated automatically as soon as it is in water
How many gallons per day does the reverse osmosis Watermaker produce?
6 gallons. (from sea water)
How many strokes with the reverse osmosis should we perform before we start to drink from there?
40 initially until the first drops then 80 strokes overboard before we start to drink.
Aerial flares are carried in the survival kit, what is the color, height and how long will it last?
Red light, 450 ft and 7 seconds
What is the pre-flight check for the survival kit?
Check seal intact
Where should the survival kit should be attached?
When are they required to be onboard?
The survival kit must be attached to the slide raft using the white lanyard located under the door bustle
Required for EDTO flights
If the passengers with reduced mobility request the cabin crew to feed them, is it one of the cabin crew duties to do that?
No, this passenger should have someone acting as a safety assistant of 18 years old or above
Is it possible for the passengers with reduced mobility to sit near the emergency exit row?
How many can we take on a A320/A321?
No, such passengers are limited to 4 on A320, 8 on A321 and 6 on A321NEO per aircraft for safety reason
Who should be informed before off-loading a passenger with reduced mobility on a flight to or from Saipan?
Complaint Resolution Official (CRO), prior to inform the passenger
When should the sterile cockpit environment be applicable?
During the critical phases of the flight; TAXI, TAKE-OFF, APPROACH and LANDING
Basically below 10000 ft
Describe the situations where the sterile cockpit may be interrupted?
Fire, Smoke, Toxic Fumes in the cabin
Unruly passenger behavior
Injury to passenger or crew
Medical emergency
Failure of any emergency system or equipment
With the Cabin crew are not sure about the situation.
If the emergency calls initiate from the cockpit, who is responsible to answer the call?
Any crew member nearest to L1
What is the chain of command for evacuation?
Commander
Instructor observing the flight on duty (if present)
First Officer
SP
FP
FA
In which situation should the Cabin crew initiate an evacuation immediately?
In a catastrophic situation such as:
1. Ditching.
2. Explosion.
3. Separation.
4. Uncontrollable fire and smoke in the cabin
What is the policy at HKEA regarding the position of the Evacuation System switch in the cockpit?
Selector in “CAPT” position
How does the flight crew activate the evacuation alert system?
Press the “COMAND EVAC ON” button in the cockpit
Which button may cancel the aural signal in the corresponding area in the passenger cabin?
“EVAC RESET”
How should a cockpit occupant evacuate, in case of the cockpit door be jammed?
Via the cockpit window using the escape rope
After reject take-off the commander will order “______________” if the there is no imminent dangerous situation:
“Remain seated. Remain seated”
If there is a possibility of an evacuation after the reject take-off the commander will order “__________”:
“Cabin crew at Station”
After assessing the situation, if there is no more danger you will stand down the situation by informing “____________”
“Cabin crew resume normal duties”
What is the evacuation command?
“Evacuate, Evacuate”
What is the meaning of NATO during the emergency in flight?
N-nature of the failure
A-action required
T-time available to landing
O-others useful information.
What should you do in case of a TYPE C door failure to open during emergency door operation?
Forcibly push the door fully open until it is latched.
Which P/A is to be made at 2000’ ft AGL in emergency landing?
“Finish preparation”
Which P/A is to be made at 500’ ft AGL in emergency landing?
“BRACE FOR IMPACT”
Which of the following are the correct evacuation duties for Captain and First officer in a LAND evacuation?
Captain should take torch and proceed to cabin and assist with evacuation.
Ensure all personnel have evacuated and then evacuate.
First Officer should take torch and evacuate by the first available exit and co-ordinate evacuation on ground.
A320: How do you operate L1 door in a LAND evacuation with nose-up attitude?
Evaluate outside, check the slides system is ARMED, open door, check escape route safe, direct passengers.
How do your release the slide/slide raft?
Lift the flap on the girt extension and pull the white release handle
A321: How do you operate Doors 2 and 3 in a ditching evacuation?
Assess aircraft attitude, change the door mode to DISARMED position, open door, check escape route safe
When should the precautionary disembarkation be conducted?
In a non-emergency situation when time is available to conduct a controlled disembarkation by using either the stairs or airbridge. E.g., smoke, fumes or strong odor during fuel spill
What is the commander P/A in case of precautionary disembarkation?
“Attention crew, precautionary disembarkation”
Should the commander advise the ATC in case of precautionary disembarkation?
Yes
In case of precautionary disembarkation, should there be a use of the nominate slides?
Yes, but only in exceptional circumstances
What should the cabin crew do in case of precautionary disembarkation near an unopened door?
The cabin crew are first to leave the aircraft through the nearest exit and assist to direct passengers to any chosen assembly point
Which department will immediately stablish links with different departments during an emergency?
Emergency Monitoring and Support Center (EMSC)
Who will provide the initial medical support?
Airport Authority Medical Service
How will the Flight Crew contact the MedLink’s assistance in flight or on ground?
The Flight Crew will relay the information to the FOCC through ACARS and the FOCC will relay back the information from the MedLink’s through ACARS to the Flight Crew
What should you do if you have been informed by the cabin crew that the Medical Kit has been used inflight?
Notify Maintenance and Engineering Department through ACARS regarding the “USED”
How should the commander do the log entry on the information on the Voyage Report regarding sick passenger?
Yes, Fit to Fly – Fit to travel MedLink case number xxxxx.
Yes, Not Fit to Fly – Not Fit to travel MedLink case number xxxxx.
If it is not possible for the cabin crew to manage the situation with only the First Aid?
MedLink procedure should be initiated
What are the signs for Hyperventilation?
Unnaturally fast or deep breathing
Dizziness and blurring of vision
Numbness and tingling of hands and feet
No apparent change in skin color
What is the treatment for Hyperventilation?
Reassure the casualty
Instruct the casualty to breath slowly
Stay with the casualty until fully recovered
Should the casualty use the paper bag for Hyperventilation?
No
What are the symptoms for Hypoxia?
Headache and dizziness
Rapid, distressed breathing and gasping
Difficulty in speaking
Fatigue, excessive sleepiness, and loss of coordination
Anxiety and restlessness
What is the treatment for Hypoxia?
Give oxygen
Loosen tight clothing
Call MedLink
What is the correct treatment if you have been exposed to aviation fluid, e.g., Kerosene?
Replace affected clothing and thoroughly wash with running water
What is the correct procedure to enter the cockpit?
Door area clear
Cabin Crew will request access using the interphone
As soon as the Cabin Crew enters the cockpit, she/he will immediately close the cockpit door
A second Cabin Crew will stand guard outside and protect against any unauthorized access
Before exit the cockpit, ensure no passengers are in the cockpit door area by checking through the peephole. Also ensure the toilet is vacant
After exiting the cockpit, ensure the cockpit door is close and locked correctly.
If the entry is not authorized, what should the flight crew do?
Place the toggle switch to “LOCK” position
The red indicator light on the digital key illuminates steady, indicating the cockpit door is closed
The digital keypad panel, emergency access, and buzzer in the cockpit will be inhibited
What is the function for the 4-digit code on the digital panel?
It is used for emergency only
After insert the code, it will be a continuous buzzer in the cockpit for 30 sec
The door then will be unlocking for 5 sec
After the flight crew leaves the cockpit, what should the Cabin Crew do to safely return the flight crew to the cockpit?
The Cabin Crew should position themselves in the cockpit door area until the Flight Crew outside signifies the intent to return.
What happens in case of an electrical failure in regards with cabin door?
The door will be automatically unlocked
Whenever you register at the hotel for layover, what should the crew be aware off?
Do not disclose first name
Which precaution should the crew take when they get inside the hotel room?
Use the “Do Not Disturb” sign when going out
Is it possible for the flight crew to bring some sealed parcel or gifts on behalf of third party?
No
When there is a bomb warning, in how many categories will it be classified?
They will be classified in 3 categories:
RED, AMBER and GREEN
Who is responsible to assess the bomb threat warning?
Bomb threat warning messages are to be assessed by the QSS Security according to the Bomb Warning Assessment Form in Aircraft Operator Security Program, Appendix 7
Who is responsible to inform the commander about categories of the bomb warning?
FOCC in consultation with the assessment team
What does IBTAT mean?
In-house Bomb Threat Assess Team
Who is responsible to inform IBTAT about the bomb warning assessment result?
QSS Security will advise the In-house Bomb Threat Assess Team (IBTAT) of the assessment result i.e. the Bomb Warning level and the associated security countermeasures
Who is responsible to activate the Crisis Center?
Director, Operations (DO)
What is the characteristic of the RED bomb warning?
Red warnings are characterized by a threat which permits positive identification of a target or where the caller has positively identified themselves or an involved organization and is judged credible
What is the characteristic of the AMBER bomb warning?
Amber warnings are characterized by relation to one or more targets, but with doubt surrounding the credibility of the threat or the effectiveness of existing security measures to counter the threat
What is the characteristic of the GREEN bomb warning?
Green warnings are characterized as not identifying a target or a specific group of targets or otherwise lacking credibility
Typically, existing security measures are deemed adequate for threats assessed as green.
What is the correct procedure whenever the crew receive bomb warning on ground?
If the bomb warning is received while the aircraft is on the ground, a P/A shall be made before passenger before passenger disembarkation. (7.1.3) PA guide
What should be the correct procedure If the commander receives bomb warning during flight?
If the aircraft is in-flight, the Commander shall determine if a bomb search is required
Once the crew detect a device located in an accessible part of the cabin, what are the correct actions to do:
Do not cut or disconnect any wires!
Do not open or attempt to gain entry to internal components!
Do not touch it!
Do not move it!
Refer to QRH “Bomb on Board” for procedural instruction and guidance and inform cabin crew of the intended course of action
Where is locate the Least Risk Bomb Location (LRBL) on A320/A321?
A320=R2
A321=R4
What is the baggage reconciliation policy?
Only checked baggage of a passenger who has boarded an aircraft may be carried on the flight. If a passenger fails to board the aircraft, the baggage will be offloaded
What should be the procedure If the aircraft is parked for overnight?
When on ground, aircraft are always parked in the restricted area. On an overnight stop, the aircraft doors are locked and the immediate area around the aircraft is monitored by security guards
What are the roles of Crew Members in Sabotage/Bomb Prevention?
Always pack your own bag and suitcase
Do not leave your bag unattended or allow anyone to carry it for you
Never carry a parcel, package, or bag for anyone
Report the loss or theft of your uniform or permit
Report any suspicious behavior in the landside or airside area to security
Anyone on board the aircraft without an airport permit should be reported to security.
What are the recommendations in case of hijack?
Stay calm
Meet the hijackers’ demands whenever possible
Keep the hijackers out of the cockpit at all costs
If possible, cabin crew will warn the flight crew using the hijack code.
Flight crew will then contact the air traffic control that the flight is being hijacked
What is the hijack voice code from the cabin crew to the flightdeck crew?
“Captain, I must come to the cockpit immediately”
When the armed intervention is required, what are the procedures?
Get down and stay down
Keep their hands visible
Not get up until they are told to do so
What convention authorizes the captain to disembark the passenger?
Tokyo Convection Act 1964
How many levels exist to classify unruly passengers?
In which level the commander should consider diversion?
4
2
If an unruly passenger tries to enter the cockpit without authorization, what level of security will be applied?
Level 4
At what safety level should the flight crew consider the cockpit look down?
In all levels of unruly passenger events, it is important to lockdown the cockpit
What is the classification of unruly passenger security threat level?
1 – Disruptive Behavior
2 – Physically Abuse Behavior
3 – Life-Threatening Behavior
4 – Attempted or Actual Breach of the Flight Deck
What is the actions applied by the cabin crew when dealing with unruly passengers?
Conflict Management Technique
Verbal Warning
Written Warning
Does the commander need to authorize the cabin crew to give the passenger a warning letter?
No, but ensure he /she is notified
What is the procedure to restraint the unruly passenger?
Only use the minimum force necessary
Seek assistance from other passengers if deemed necessary
Isolate the restrained passenger by relocating the surrounding passengers if possible
Check at frequent intervals to ensure the flex-cuffs are not causing injury to the restrained passenger
What is inside of a Restraint Kit carried on board in the aircraft?
8 flex-cuffs
1 side cutter
Usage record
What is the preflight check of the Restraint kit?
Seal intact
Check the usage record to confirm there are no less than 2 flex-cuffs in the kit
If during the preflight check of the Restraint Kit, you find less than 2 flex-cuffs what should the cabin crew do?
If the restraint kit content falls below the minimum content required, Senior Cabin Crew Member In-charge is to submit a Cabin Safety Report (CSR). During flight, Cabin Crew are to follow Restraint Kit Unavailable Procedure
What is the Restraint Kit Unavailable Procedure?
Should there be less than 2 flex-cuffs in the kit. cabin crew shall restrain the unruly passenger with whatever means available, e.g. using Child Restraint Devices (CRD) or belts
The commander should authorize the use of flex-cuffs?
Not required
Until when the flex-cuffs should be use?
Until he/she is handed over to the appropriate authority. Unless an emergency arises
How do you suspect a passenger with infectious disease?
When the passenger or crew member has fever above 38°C/100°F following the signs or symptoms:
1. Appearing obviously unwell
2. Persistent coughing
3. Impaired breathing
4. Persistent diarrhea
5. Persistent vomiting
6. Skin rash
7. Bruising or bleeding without previously injury
8. Confusion or recent onset
If more passengers have the same symptoms above, what could it be?
Chemical exposure
Whenever passengers arrive on the aircraft showing symptoms above with medical certificate alloying him to fly, what is the correct procedure in this case?
Contact MedLink
What is the correct procedure in case the passenger falls ill during flight?
Complete the “Checklist for Handling Travelers with Suspected Infectious Disease” Contact MedLink
What are the guidelines followed by the commander whenever the passenger falls ill and the MedLink consider the passenger to be potentially contagious?
The cabin crew shall advise the Commander about the ill traveler information:
1. Body temperature
2. Main symptoms
3. Travel history
4. Contact Number
5. Report to Air Traffic Control
The Commander shall be updated throughout the flight and the changes of traveler conditions
The destination port shall be advised that specific cleaning and disinfection may be required
The SP will hand over a completed “General Declaration” form to the commander for his/her signature
Should PBE be used in case the cabin crew needs to touch the sick passenger?
Yes, especially if she will have contact with body fluids
Should an ill passenger be re-seated?
Yes, and his/her seat shall be blocked
On the disembarkation of a sick passenger, what is the correct procedure?
Disembarkation shall be initiated upon confirmation from the public health officials
Will the medical clearance be necessary in case of close contact?
Yes, if the crew fall will after 14 days of contact and this will be advised on caseby-case basis
What is the definition of dangerous goods?
They are articles or substances, which are capable of posing a hazard to health, safety, property, or the environment
What makes some goods dangerous?
The characteristics of air transport, i.e., vibration, air pressure and temperature change, can affect the substances
What is the definition of DG accident?
An occurrence associate with and related to the transport of DG by air which results in fatal or serious injury to a person or major property or environmental damage
What is the definition of DG incident?
An occurrence other than a DG accident associated with and related to the transport of DG by air, not necessary occurring on board an aircraft, which results in injury to a person, property or environmental damage, fire, breakage, spillage, leakage of fluid or radiation or other evidence that the integrity of the packaging has not been maintained. Any occurrence relating to the transport of DG which seriously jeopardizes an aircraft or its occupants is also deemed to be DG incident
If you have an event with dangerous goods in flight, what should be the correct procedure?
Inform ATC and file the ASR/CSR
How do you deal with DG on board?
Emergency Response Guidance
What is the purpose of a NOTOC?
It is to inform Captain that DG is on board
DG applies to both crew and passengers?
Yes
May the electronic cigarettes be carried on board?
Yes, but it can’t be used
Currently, are the HKEA permitted to transport dangerous goods?
Dangerous goods and weapons are not permitted on HKEA aircraft
What is the definition of DGR?
Dangerous Goods Regulation
What is it an occurrence in regards to DG?
It is when DG are discovered to have been carried when not loaded, segregated, separated, or secured I accordance with DGR, or when DG are discovered to have been provided to the Pilot-in-Command in accordance with DGR
How many types III door is on A320/A321(NEO)?
A320: 4, OELF, OERF, OELA, and OERA.
A321: 4 OELF, OERF, OELA and OERA(Dual lane Slide)
What type of slides are installed on the Type C doors?
Dual lane slides
How long time will it take to inflate the slide?
10 seconds
How do you manually inflate the slide on a Type C door?
Pull the red manual inflation handle on the right side of the girt bar
A321: Which doors have single channel slide?
Door 2 and 3
A321: For door 2 and 3, if slides fail to inflate, how do you manually inflate the slide?
Pull the red manual inflation handle in the upper red corner
Is the cabin oxygen system gaseous or chemical?
Chemical
