ADKAR Flashcards
1
Q
ADKAR?
What it is and what it stands for
A
Represents the five outcomes an individual must achieve for organisational change to be successful
Awareness, desire, knowledge, ability and reinforcement
2
Q
Awareness
A
Is the goal of early communications related to an organisational change
3
Q
Desire
A
To engage and participate in the change
Goal of sponsorship and resistance management
4
Q
Knowledge
A
Goal of training and coaching
5
Q
Ability
A
To realise or implement the change at required performance level
Goal of additional coaching, practice and time
6
Q
Reinforcement
A
Goal of adoption measurement, corrective action and recognition of successful change
