8.2 Ground Handling Instructions Flashcards
1
Q
OFF BLOCKS Time
A
- First movement during pushback or,
- Start of taxi without pushback
2
Q
ON BLOCKS Time
A
When the last engine decelerates
3
Q
Wide Cut Fuel
A
- Not used,
- If used accidentally flight may continue with Maintrol procedures and by NPFO
4
Q
Refueling with Passengers Onboard
A
- Ask the local rules (ie. if firetruck must be at site),
- Two way communication between cockpit and ground personnel,
- If alone in the flight deck, the crew must seat on RH seat,
- Announcement to passengers,
- FASTEN BELT signs OFF,
- NO SMOKING signs ON,
- All CCM onboard,
- Slide areas must be clear if stairs are not used,
- Only one door used for servicing (catering/cleaning, ambulift is an espace path)
5
Q
Refuelling Tolerance
A
- 200kg,
- If it’s more, add a note to receipt
6
Q
Adjusted Airbridge Boarding
A
- 3 Queues: Priority, Seat 22-33/23-35, All others
- Hold 3 and 4 must be empty,
- Hold 3 loading starts after Hold 2 loading complete,
- Dispatcher informs the commander,
- Confirm with CSS
7
Q
Cargo Contents
A
- RYR doesn’t normally carry third party cargo,
- RYR carries Engineering stores or other company mail as a cargo
8
Q
Special Categories Passengers
A
- PRM: Persons with reduced mobility,
- Infants and Unaccompanied childern,
- Deportees, Inadmissable Passengers or Prisoners in Custody,
- Can’t occupy emergency seats
9
Q
Passenger Age Categories
A
- Infant: Under 2 years ,
- Child: 2-12 years,
- Adult: > 12 years
10
Q
Not Self-Reliant Passengers
A
Must travel with an ablebodied aacompanying person aged 16 and over
11
Q
Disabled/Reduced Mobility Passenger Seat Allocation
A
Not seated at direct access seats:
- PRMs,
- Physically oversized passengers
12
Q
BSVIP
A
- Blind or Significant Vision Impaired Passengers,
- If they are self-reliant, may travel without company,
- Else even there is company, is subject to safety limit of 50% ABP,
- When travelling with assist dog, maximum number is 4
13
Q
DSHIP
A
- Deaf or Significant Hearing Impaired Passengers,
- When travelling with assist dog, maximum number is 4,
- Subject to seating restrictions,
- If they are able to understand safety demo, no need to inform cabin crew,
- Hard of hearing pax who uses corrective device is not a SCP
14
Q
Assistance/Guide Dogs
A
- Maximum 4,
- Must have Pet Passport or Official Veterinary Health Certificate,
- CCM only required to confirm they are on the list
15
Q
Battery Operated Wheelchairs
A
- Wet cell WCH not accepted,
- Gel/Dry Cell accepted at hold provided battery disconnected and terminals insulated
16
Q
Assistance Inflight
A
- CC may provide boiled and cooled potable water,
- CC not allowed to provide medical services,
- CC cannot lift passengers,
- CC cannot assist with personal hygiene
17
Q
Denying Travel
A
- Attending physician recommends or express doubt to not travel,
- Passengers with contagious/communicable disease,
- Passengers with condition which may cause distress or discomfort to others,
- If stretcher required,
- Passenger requiring assitance which burdens RYR staff
- Passenger with condition which poses health/safety/welfare risk to others
18
Q
Pregnancy
A
Over 28 weeks, need to carry “Fit to Fly” letter from midwife/doctor
19
Q
Escorts
A
- Persons in lawful custody must always be escorted on a flight,
- DEPO and INAD may or may not have escorts on a flight,
- If an escort is deemed necessary, minimum 2 escorts should be provided,
- If not necessary DEPO and INAD must be escorted to the aircraft,
- The escort will not leave until door are closed
20
Q
INAD, DEPO, Lawful Custody Passenger Limit
A
- If escort required on flight: 1,
- INAD, DEPO: Normally 2, if more call the Duty Pilot
21
Q
INAD Documents
A
- RYR informs Commander,
- Some states gives travel document envelope, accept it and carry it on the cockpit,
- Give this documents to Handling Agent after boarding,
- If no immigration officer present at the stand request Ramp Agent to inform immigration,
- If passenger allowed to carry documents, don’t try to take it,
22
Q
INAD, DEPO Seating
A
- Boarded first, deboarded last,
- Seated at the rear,
- Where possible hadcuffs removed while onboard,
- Not permitted to seat emergency exit and aisle seats
- No alcohol,
- Hold baggage loaded last