8.10 Emergency and Special Operating Procedures

Question 1

Situations Warranting MAYDAY

Answer 1

• Unsafe LDG Gear indications or wheel/tyre damage,
• Suspected complete brake failure,
• Indications of fire/smoke,
• Adverse flight control response or degradation of control capability,
• Complete electrical generator failure,
• Insufficient instrument/navigation capability for approach

Question 2

Precautionary Landing

Answer 2

• Fire/rescue/medical might be required,
• But aircraft expected to be capable of maneuvering by its own,
• Examples: Single engine landing, hydraulice failure, LDG Gear disagree but physically OK, Flapless LDG, false fire warning
• Do not refer Fire/rescue/medical services as emergency services

Question 3

PA System Requirement

Answer 3

Be capable of operation within 10 seconds by a CC

Question 4

Bird Hazard On Approach

Answer 4

Safer to continue than making a go-around

Question 5

ATC Avoidance at High Altitude

Answer 5

When heard “immediately”:
- Use A/P & A/T,
- Don’t change bank angle,
- Radius of turn above FL190 22.5 (10 degrees satisfies)

Question 6

Medical Emergency

Answer 6

• Learn: Age, Sex, Complaint, Consciousness,
• PAN x 3 and “REQUEST MEDICAL SERVICES”,
• First airport choices company bases and destination then large familiar airports,
• Better to proceed familiar a bit distant airport than short cut to unfamiliar one,
• Medical Emergency shall not be considered a reason to rush or deviate from SOP

Question 7

Deceased Passenger

Answer 7

• When pronounced dead by a doctor or nurse,
• It’s best to return to departure or proceed to destination (support for family members)

Question 8

Laser or High-Powered Light Exposure

Answer 8

• Consider switching OFF all external lights except Anti-collision,
• PF: look down and hand over control,
• Turn up all internal lights to full bright,
• Even a low power might impair vision up to 8 minutes,
• Report the event

Question 9

Company Operational Control Tracking System

Answer 9

• Company uses GlobalBeacon,
• 4 dimensional (lat, long, altitude and time),
• Automatic position reporting at least every 15 minutes,
• Maximum latency 10 minutes,
• Auto distress tracking for: significant divergence from FPL, high ROD, loss of thrust on both engines etc

Question 10

Underwater Locator Beacons

Answer 10

• Company FDR and CVRs fitted,
• EASA compliant,
• 90 day transmitting,
• Low frequency beacons

Question 11

Operations With Inoperative APU

Answer 11

• OCC plans to most suitable destinations and 2 sector duties,
• If OAT > 30 degrees at the destination, call OCC to confirm ground AC,
• Instruct cabin to lower window blinds on the sun side after deboarding,
• Above 25 degrees request to connect ground AC ASAP,
• Some Air Starters can be used as AC,
• If no AC available, instruct No1 to open all doors until start clearance,
• If no AC available and remote holding is not possible, delay boarding according to CTOT,
• If APU fails after boarding with CTOT, arrange deboarding when cabin temperature > 25 degrees

Question 12

Rapid Disembarkation

Answer 12

• For security alert, smoke/fumes in the cabin, overheating PEDs, fuel spillage, fire outside of aircraft,
  -“DISEMBARK THE PASSENGERS IMMEDIATELY USING ALL AVAILABLE DOORS X 2”,
• Commander and CSS retains the authority to upgrade to a full evacuation