7 - Project Communications Management Terminology Flashcards
Communication Blockers
Factors that disrupt the message.
Communication Constraints
Limitations imposed by legislation, regulation, technology, or policy on message content, timing, audience, or delivery vehicle (person or mechanism).
Communication Methods
Procedures, techniques, and processes that are employed to disseminate information to project stakeholders.
Communication Model
A facsimile that demonstrates the manner in which project communications will be performed.
Communication Requirements Analysis
An approach to the determination of stakeholder communication requirements, which can include interviews, lessons learned, and analysis of previous projects.
Communication Styles Assessment
A technique utilized to identify the approach, format, and content preferred by each stakeholder for planned communication activities.
Communication Technology
The tools, systems, and computer applications utilized in the dissemination of information to project stakeholders
Communications Infrastructure
Tools and techniques used to create the foundation for information transfer on a project
Communications Management Plan
The document, part of the project or program management plan, that addresses the communication flow of the project and contains a detailed description of the transmittal process, the transmittal schedule, and the administration process.
Control
The process of contrasting actual performance to planned performance, assessing the resulting variances, and determining the actions that will improve performance levels.
Distribute Information
Deliver needed project information to stakeholders in an appropriate timeframe.
Exception Report
A report that includes significant variations from the planned activities.
Forecast
The estimation of a future state of a project based on the performance levels of the organization or a previous project; typically includes measurements associated with estimate at completion (EAC) or estimate to complete (ETC).
Information Gathering Techniques
Processes used to obtain and organize data from a variety of sources.
Kickoff Meeting
A meeting used to initiate the start of the project; typically attended by all the key stakeholders; can be done when initiating or planning is complete depending upon the organization.
Log
Documentation of selected items that occur during a project, typically modified to reflect the condition of the item (issue, quality control item, action, or defect).
Manage Communications
The gathering of meaningful project data to create communications that will be disseminated, placed in a repository for future access, and disposed of per the communications management plan.
Manage Stakeholder Expectations
The process of communicating with the stakeholders to determine their expectations and addressing issues in a timely manner.
Monitor Communications
The process of fulfilling the informational needs of the project and its stakeholders.
Performance Reporting
The collection and interpretation of performance data; can include status, progress, and forecast reports.
Plan
Communications Management
The process of identifying and evaluating stakeholder information and requirements for the purpose of developing a suitable project communications approach.
Progress Report
A report that states what has been accomplished in a specific amount of time on the project (but not the entire project).
Project
Communications Management
The processes required to gather, produce, allocate, deposit, retrieve, administer, regulate, track, and ultimately dispose of project information so that the appropriate parties receive the appropriate information at the appropriate time.
Project Forecasting
A reporting method in which future performance is estimated based on past performance of the project.
Report Performance
The process of amassing project performance data and disseminating it in a clear and meaningful format to the intended audience.
Reporting Systems
Processes and procedures utilized to generate or consolidate reports from information management systems and distribute those reports to project stakeholders.
Status Report
A report that states the current shape or state of the project to date.
Threshold
Any value (typically applied to cost, schedule, quality, technical, or resource) that is used as a parameter; typically crossing the threshold results in a triggered action.
Trend Analysis
An analytical technique that uses mathematical paradigms to predict future outcomes based on historical data.
Variance
Any difference between a planned value or baseline and an actual result.
Variance Analysis
The assessment of the level and reasons for a variance from planned value or baseline.
Work Performance Reports
Project status and performance data utilized to produce communications and advance discussion.
