4 - Roles & Organization Terminology Flashcards
Actor
A user of the system (person or other system) defined by it’s role with respect to the system.
Agile Coach
An experienced leader who consistently directs team members to move beyond the performance of Agile practices and adopt Agile thinking.
Business Owner
Scrum role that exists outside of the team that represents management; typically either sponsor, lead stakeholder, or owner of the project result (solution) or product.
Core Team (Agile)
Group composed of cross-functional team members with varying levels of Agile knowledge; typically comprised of a sponsor, project management, developers, quality assurance personnel, architecture expert, product manager, and business knowledge experts.
Customer
The internal or external individual(s) or entity(ies) that pay(s) to obtain a project product, service, or result.
Customer (Agile)
The person or group, internal or external, responsible for creating the vision, creating and prioritizing user stories and the product backlog, writing acceptance tests, and accepting completed work; also known as the purchaser or user.
Developer
Programmer
Functional Manager
A manager of any unit that creates a product or executes a service; also known as a line manager.
Functional Organization
An entity that is arranged by department or purpose and focuses on operational work rather than project work.
Influencer
A person or organization that is not necessarily directly related to the project but can influence the project in either a good or bad way.
Initiator
An organization or individual authorized and capable of starting a project.
Matrix Diagrams
A quality management tool that analyzes data by showing relationships between the data.
Matrix Organization
An organizational framework that mandates the sharing of responsibility for the assignment of resources and priorities between the project manager and the functional manager.
Operations
The day-to-day repeatable activities that a company performs.
Organizational Learning
The study of the manner in which knowledge is elaborated by individuals, groups, and organizations.
Project Management Office (PMO)
An organization area responsible for standardizing governance processes for projects and for making available resources, methodologies, and tools and techniques.
Project Management Team
The individuals on the project team who perform project management activities.
Project Manager (PM)
The person authorized by the performing organization to direct the team accountable for realizing project objectives.
Project-oriented Organizations
An organizational framework that is structured to conduct most of its activities as project work rather than functional work.
Scribe
The person who documents meetings and modeling sessions.
Scrum Team
A self-organizing, cross-functional group of individuals who do the work of the Scrum.
ScrumMaster
The servant leader and facilitator who ensures that the Scrum process is followed, that Scrum is used in a positive way by the team, and that the team is continually improving its use of Scrum.
Senior Management
Typically, management that supports the sponsor, the project charter, and ultimately the project.
Servant Leader
A leader whose focus is on providing what the team needs, removing roadblocks, and performing tasks that will support and improve team productivity.
