4 - Roles & Organization Terminology

Question 1

Actor

Answer 1

A user of the system (person or other system) defined by it’s role with respect to the system.

Question 2

Agile Coach

Answer 2

An experienced leader who consistently directs team members to move beyond the performance of Agile practices and adopt Agile thinking.

Question 3

Business Owner

Answer 3

Scrum role that exists outside of the team that represents management; typically either sponsor, lead stakeholder, or owner of the project result (solution) or product.

Question 4

Core Team (Agile)

Answer 4

Group composed of cross-functional team members with varying levels of Agile knowledge; typically comprised of a sponsor, project management, developers, quality assurance personnel, architecture expert, product manager, and business knowledge experts.

Question 5

Customer

Answer 5

The internal or external individual(s) or entity(ies) that pay(s) to obtain a project product, service, or result.

Question 6

Customer (Agile)

Answer 6

The person or group, internal or external, responsible for creating the vision, creating and prioritizing user stories and the product backlog, writing acceptance tests, and accepting completed work; also known as the purchaser or user.

Question 7

Developer

Answer 7

Programmer

Question 8

Functional Manager

Answer 8

A manager of any unit that creates a product or executes a service; also known as a line manager.

Question 9

Functional Organization

Answer 9

An entity that is arranged by department or purpose and focuses on operational work rather than project work.

Question 10

Influencer

Answer 10

A person or organization that is not necessarily directly related to the project but can influence the project in either a good or bad way.

Question 11

Initiator

Answer 11

An organization or individual authorized and capable of starting a project.

Question 12

Matrix Diagrams

Answer 12

A quality management tool that analyzes data by showing relationships between the data.

Question 13

Matrix Organization

Answer 13

An organizational framework that mandates the sharing of responsibility for the assignment of resources and priorities between the project manager and the functional manager.

Question 14

Operations

Answer 14

The day-to-day repeatable activities that a company performs.

Question 15

Organizational Learning

Answer 15

The study of the manner in which knowledge is elaborated by individuals, groups, and organizations.

Question 16

Project Management Office (PMO)

Answer 16

An organization area responsible for standardizing governance processes for projects and for making available resources, methodologies, and tools and techniques.

Question 17

Project Management Team

Answer 17

The individuals on the project team who perform project management activities.

Question 18

Project Manager (PM)

Answer 18

The person authorized by the performing organization to direct the team accountable for realizing project objectives.

Question 19

Project-oriented Organizations

Answer 19

An organizational framework that is structured to conduct most of its activities as project work rather than functional work.

Question 20

Scribe

Answer 20

The person who documents meetings and modeling sessions.

Question 21

Scrum Team

Answer 21

A self-organizing, cross-functional group of individuals who do the work of the Scrum.

Question 22

ScrumMaster

Answer 22

The servant leader and facilitator who ensures that the Scrum process is followed, that Scrum is used in a positive way by the team, and that the team is continually improving its use of Scrum.

Question 23

Senior Management

Answer 23

Typically, management that supports the sponsor, the project charter, and ultimately the project.

Question 24

Servant Leader

Answer 24

A leader whose focus is on providing what the team needs, removing roadblocks, and performing tasks that will support and improve team productivity.

Question 25

Sponsor

Answer 25

The person or group responsible for providing resources and reinforcement for the project and for enabling the project to realize its objectives.

Question 26

Sprint Team

Answer 26

A self-organizing, cross-functional team that includes the product owner, developers, and testers.

Question 27

Subject Matter Expert

Answer 27

Any person who has a deep, specialized knowledge of a subject.

Question 28

Tester

Answer 28

The person resonsible for validating and verifying that the product is done and acceptable.

Question 29

Tight Matrix

Answer 29

A phrase that describes a war room or close environment for the team; can also be used as a distracter answer on organizational-related questions.

Question 30

Virtual Team

Answer 30

A group of people with similar goals who form a team but spend little (if any) time together.