5.6 Troubleshooting Printers Flashcards

Given a scenario, troubleshoot printers.

1
Q

List common symptoms of printer issues.

A
  • Streaks
  • Faded prints
  • Ghost images
  • Toner not fused to the paper
  • Creased paper
  • Paper not feeding
  • Paper jam
  • No connectivity
  • Garbled characters on paper
  • Vertical lines on a page
  • Backed-up print queue
  • Low memory errors
  • Access denied
  • Printer will not print
  • Color prints in wrong print color
  • Unable to install printer
  • Printing black pages
  • No image on printer display
  • Multiple failed jobs in logs
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