5.2 How The Characteristics Of Business Communication Desgin Affects The Use Of Resources

Question 1

How does quality of paper affect use of resources ?

Answer 1

Card and high quality paper are expensive.

You must consider when high quality paper should be used or not.

Example :
Email survey to employees not printed hard copies.

A quotation for a client could be printed on high quality paper to create and impression of high quality business.

Question 2

How does colour/black and white affect resources ?

Answer 2

Colour printing and photocopying cost more than using black ink alone

Must decide if colour printing is necessary.

Example :

Notice for the staff kitchen must be in black and white.

Annual report booklet should be coloured

Question 3

How does hard/electronic copy affect resources ?

Answer 3

Spreadsheet containing mileage of company vehicle can be saved electronically and emailed to the relevant staff.

Worksheet to be used for training session must be printed hard copy so trainees can refer to it.

Question 4

How does cost of consumables affect resources ?

Answer 4

Consumables are office supplies like paper.

The cost of consumables will help make the decisions such as whether to send invoices by letter or electronically.

Question 5

How does ease/cost of distribution affect resources ?

Answer 5

Most businesses use email to notify customers of special offer because it is cheaper and more direct than producing or posting leaflets.

Question 6

How does time scales affect resources ?

Answer 6

Copying or printing in black and white can easily be done by employees in a short time.

Printing in large quantities can be time consuming.

Printing cards, lamination, booklets may be done by reprographics department or an external organisation.

Time scale for this may be longer.