4.6 Flashcards
When should you perform printer maintenance?
Check the printer’s page counter
What should you do before you perform printer maintenance?
Power down the printer
What should you do after you perform printer maintenance?
Reset the printer’s page counter
Where is the test page for a printer stored?
It’s built into Windows
Should use hot or cold water to wash your hands after you clean a printer’s toner cartridge?
Cold
What should you use to wash the outside of a printer?
A damp cloth
What manages the printing?
Print spooler
What does the print spooler run as?
As a Windows service
What should you do if you’re getting streak or blurs on an inkject printer?
Clean the print heads
What should you do if you’re getting streak or blurs on an laser printer?
Check of a scratched photosensitive drum
What could be the cause if your page prints out faded or blank?
Low or no toner
What could cause a ghost image on a laser printer?
The photosensitive drum didn’t get clean properly
What could be the cause if a color prints in a wrong print color?
Low ink in one cartridge
What could be the cause if a laser printer output smudges when you touch it?
Fuser assembly isn’t working properly
What should you check if the paper isn’t feeding?
Check the pickup rollers
What should you check if you get a access denied on a printer?
Check the security tab in the printer settings
If you get a garbled characters on print page what might be the cause?
Bad print driver
If you have a backed up print queue and nothing is printing what could you do to solve this?
Restart the print spooler
If your printer is printing small page but not printing a large page what might be the problem?
Not enough memory in the printer
