4.6 Flashcards
When should you perform printer maintenance?
Check the printer’s page counter
What should you do before you perform printer maintenance?
Power down the printer
What should you do after you perform printer maintenance?
Reset the printer’s page counter
Where is the test page for a printer stored?
It’s built into Windows
Should use hot or cold water to wash your hands after you clean a printer’s toner cartridge?
Cold
What should you use to wash the outside of a printer?
A damp cloth
What manages the printing?
Print spooler
What does the print spooler run as?
As a Windows service
What should you do if you’re getting streak or blurs on an inkject printer?
Clean the print heads
What should you do if you’re getting streak or blurs on an laser printer?
Check of a scratched photosensitive drum
What could be the cause if your page prints out faded or blank?
Low or no toner
What could cause a ghost image on a laser printer?
The photosensitive drum didn’t get clean properly
What could be the cause if a color prints in a wrong print color?
Low ink in one cartridge
What could be the cause if a laser printer output smudges when you touch it?
Fuser assembly isn’t working properly
What should you check if the paper isn’t feeding?
Check the pickup rollers
