4.1

Question 1

Where can you look if you have a black screen and the computer restarts?

Answer 1

Event viewer

Question 2

What happens when a system locks up?

Answer 2

The computer just stops and freezes

Question 3

What should you try if your system is continuously reboots at the OS splash screen?

Answer 3

Press F8 and boot into Safe Mode or Boot from last know configuration

Question 4

What should you do if you aren’t receiving any power to the computer?

Answer 4

Check the power outlet and the PSU

Question 5

What usually happened if you hear a pop inside your computer?

Answer 5

A capacitor blew

Question 6

What could cause intermediate drive failure?

Answer 6

Bad install or bad hardware

Question 7

What is a Blue Screen of Death (BSOD)?

Answer 7

An error that won’t let Windows continue running

Question 8

What is a Crash Screen also called?

Answer 8

Windows Stop Error

Question 9

What is written on the Crash Screen?

Answer 9

Contains the error information about the crash

Question 10

What is the spinning ball of death also called?

Answer 10

Mac OSX Spinning Wait Cursor

Question 11

What happens when you get the spinning ball of death?

Answer 11

You can’t do anything until it goes away

Question 12

What does a multimeter do?

Answer 12

Checks the voltage of a wire

Question 13

If you connect the neutral to the hot connection on a multimeter what voltage should you see?

Answer 13

120 v

Question 14

If you connect the ground and the neutral on a multimeter what voltage should you see?

Answer 14

0v

Question 15

If you connect the ground and the hot on a multimeter what voltage should you see?

Answer 15

120v

Question 16

What would you use to test a PSU?

Answer 16

Power supply tester

Question 17

What does a power supply tester do?

Answer 17

Test the PSU

Question 18

What is a POST Card?

Answer 18

A adapter that gives you detailed diagnostics during POST

Question 19

What is an adapter that gives you detailed diagnostics during POST?

Answer 19

POST card

Question 20

What does a external POST card connect with? (3)

Answer 20

PCI/PCI Express/Parallel

Question 21

What is 20 or 24 pin connector called?

Answer 21

P1 connector

Question 22

What is a P1 connector?

Answer 22

20 or 24 pin connector

Question 23

What voltage does a Molex connector give? (2)

Answer 23

5 and 12v

Question 24

What voltages does a Mini connector give? (2)

Answer 24

5 and 12v

Question 25

What is soft power?

Answer 25

The 5v that is always running through your motherboard

Question 26

What is it called that is the 5v that is always running through your motherboard?

Answer 26

Soft power

Question 27

What is an ATX12V connector also called?

Answer 27

P4 connector

Question 28

What is a P4 connector?

Answer 28

ATX12V connector

Question 29

What is the 6 pin auxiliary connector called?

Answer 29

AUX connector

Question 30

What is a AUX connector?

Answer 30

A 6 pin auxiliary connector that increased the supply of 3.3 and 5 volts to the motherboard

Question 31

What is a multi-rail power supply called by CompTIA?

Answer 31

Dual rail

Question 32

How many rails does a ATX12V 2.0 require if it has a power supply rated over 230 watts?

Answer 32

2 12v rails

Question 33

What is active power factor correction (active PFC)?

Answer 33

extra circuitry on a power supply that smooths out power coming from the wall before passing it to the main power

Question 34

Can missing slot covers cause a PC to overheat?

Answer 34

Yes

Question 35

What is a ATX tester?

Answer 35

A power supply tester

Question 36

What is Window stopper error also called?

Answer 36

A crash screen