4.4 training Flashcards
what is the definition of training?
a range of activities giving employees job-related skills and knowledge
why is training important?
- improvements in productivity (employees better at jobs)
- more motivated employees (adds value + interest to job)
- improved rates of employee retention (makes employees feel loyal; will stay longer)
- recruiting the most talented employees (gives business reputation as a good employer)
- production of high quality goods and high levels of customer service (helps employees not make errors and more strictly follow by example of companies desires)
what are the different types of training?
on-the-job training (training within the work place)
induction training (introduction to the job)
off-the-job training (training outside the work place)
what is induction training?
training given to an employee when they first start a job
what are different types of on-the-job training?
work shadowing, formal training sessions, technology-based training
what are the benefits of on-the-job training?
cheap
targeted to the exact needs of the business
effective way to use digital learning
what are the drawbacks of on-the-job training?
does not bring new ideas into the business
employees used to teach new ones in the business may leave gaps in production
what are the types of off-the-job training?
attending uni courses, studying at home or going on courses run by training companies
what are the benefits of off-the-job training?
brings new ideas into the business
the expense can motivate employees by making them feel valued
what are the drawbacks of off-the job training?
expensive
risk that employees might leave after training is over
what factors influence decisions on which type of training the business will provide for it’s employees?
business’s financial position
the type of training required
the skills and experience of the business’s workforce
