4.2 Recruitment Flashcards
what is staff retention?
The ability to keep employees (shows they like working there)
why is it important to recruit the right people and keep them?
right people will have the skills to do their job successfully and work hard. without the right people the business must spend more money + time recruiting people at the risk of losing customers to bad employees. it is key to keep the right employees for high staff retention
what is diversification?
this occurs when a business starts selling new products in new markets
why are new employees needed?
when starting a new business when the owner cannot carry out all necessary tasks alone
when expanding a business to increase production and provide diversification
When employees leave to fill the role
what is recruitment?
the process of finding/appointing new employees
what is internal recruitment?
when a business recruits employees from inside the business
what are the advantages to internal recruitment?
candidates have experience with the business environment and methods of working
candidates will know those they will be working with
provides motivation at the sense of promotion
cheaper as it avoids external costs on advertisement
how can businesses recruit externally?
via newspaper, radio or internet advertising
jobcentre Plus
Employment agencies
what is external recruitment?
when a business recruits employees from outside the business
what are the steps of the recruitment process?
1 - business needs new employees
2 - job description is made and person specification is drawn up
3 - job positions are advertised internally/externally
4- applications are received and kept until the closing date
what is job analysis?
the collection and interpretation of information about a job
why is a job analysis needed?
helps managers make effective recruitment/ selection decisions
what is a job description?
states the information about duties and tasks that make up the particular role
what is included in a job description?
title of the job, hours and workplace, main tasks of the job, employees that you are responsible for
what is a person specification?
sets the qualifications and skills required by an employee to fill the particular job
what is included in a person specification?
educational qualifications, vocational/professional qualifications, ability to work as part of the team, experience of similar jobs
what is included in the job advertisement?
title of the job, information about the business, location of the job, working hours expected + holidays offered, pay rates and other financial benefits (healthcare and pensions), how to apply and the closing date for applications
what is a curriculum vitae (CV)?
a document that provides information about a person, their qualifications, employment history and interests
What is the process of selection?
1 - math application forms/CVs against job specification
2 - draw up a shortlist of candidates
3 - invite applicants to attend the selection process
4 - recruitment process (interviews etc)
5 - choose best applicants
6 - inform all candidates of the decision
what are the benefits of effective recruitment?
high levels of productivity, high-quality product and customer service and high employee retention
what is a contract of employment?
legal document stating all relevant info about the job
what does a contract of employment include?
the hours of work
rates of pay
duties
holidays
place of work
what defines full time employment?
when someone works a number of hours equal to a normal working week (35-40 hrs)
what defines part time employment?
when an employee works for fewer than the normal number of working hours per week
What is the benefit to employers of having full time employees?
- better communication from employer to employee and employee to employee
- full-time have more experience and are more likely to be more skilled at their role which can improve their performance
What is the benefit to employers of having part time employees?
- part time employees help business’s cope with busy periods to continue to provide good customer service
- some businesses require employees with specialist skills that are needed not all the time
what is the benefit to employees of having full time jobs?
- full time means being paid for more hours which can improve standard of living
- employees more likely to gain promotion from full time and allows them more training to have more qualified experience
what is the benefit to employees of having part time jobs?
- employees can fit in other commitments around their job
- older employees may not want full-time jobs but not want to retire - this creates a good balance before retirement
what is a job share?
when two or more employees agree to share the responsibilities of a single job
what is a zero hour contract?
a contract between employees and employers to hire staff without any guaranteed hours of work
