22: Leadership Flashcards
1
Q
Paternalistic Downsides (3)
- Bad _______________________
- Range ___________________
- Employees ____________________
A
- Bad decisions from above cause major employee dissatisfaction
- Range of opinions may lead to a better decision
- Employees dependent on the leader
2
Q
Democratic Benefits (3)
- Employees feel ______________ (leading to ___________________)
- Diverse _________ (people have ______________________)
- Attracts ________________ (to ___________________)
A
- Employees feel empowered and motivated (leading to increased productivity & Lower staff turnover)
- Diverse range of opinions (people have different experiences/knowledge which is useful in different situations)
- Attracts McGregor’s “Theory Y” workers (to your business, improving company culture)
3
Q
Paternalistic
Approach to staff (1)
A
- Consultation with staff
4
Q
Autocratic
Style derived from… (1)
A
- A Taylorite view of staff
5
Q
Autocratic Benefits (3)
- Employees ________________________
- Hearing _______________________________
- Useful __________________
A
- Employees who are financially driven want simple instructions
- Hearing everyone’s opinion is time consuming, espically a problem in dynamic markets
- Useful with inexperienced employees
6
Q
Democratic Leadership
Approach to staff (1)
A
Delegation of authority
7
Q
Paternalistic Benefits (3)
- Better ____________ (as __________________)
- Lower _________ (as _______________________)
- “__________” (taking _______________________)
A
- Better employee motivation (as they know the reasons for doing something)
- Lower staff turnover (as employee welfare is prioritised and workers feel valued)
- “best of both” (taking aspects from democratic and autocratic leadership)
8
Q
Another word for employees (1)
A
- Subordinates
9
Q
Democratic Definition (2)
- Managers/leaders who ____________________________
- Managers discuss _______________________________
A
- Managers/leaders who take the views of their sub-ordinates into account when making decisions
- Managers discuss what needs to be done and employees are involved in the decision
10
Q
Paternalistic Definition (3)
- Paternalistic mangers __________________________
- Tend to ______________________________
- Concerned _______________________
A
- Paternalistic mangers believe they know what is best for employees
- Tend to tell employees what to do, but will often explain their decisions
- Concerned with the social needs of employees
11
Q
Laissez Faire Downsides (3)
- Lack of structure ________________
- Some employees ________________________________
- Some workers __________________________________
A
- Lack of structure can lead to lack of accountability
- Some employees find it hard to work towards objectives without guidance or clear framework
- Some workers may feel like they are unsupported so become unmotivated
12
Q
Autocratic
Approach to staff (1)
A
- Orders must be obeyed
13
Q
Paternalistic
Approach to HR management (1)
A
- Emphasis on training and appraisal for personal development
14
Q
______ mangers believe they know what is best for employees
A
Paternalistic
15
Q
Paternalistic
Style derived from… (2)
A
- Mayo’s work on human relations
- Maslow’s lower and middle order needs
16
Q
______ workers don’t like responsibility for making decisons: prefer to be told what do
A
Theory X
17
Q
Paternalistic managers are concerned with _______
A
the social needs of employees
18
Q
Democratic Downsides (3)
- Inexperienced ___________________
- Loss of ________________
- Some workers ______________________________
A
- Inexperienced workers lack the knowledge
- Loss of speed in decision making
- Some workers don’t like responsibility for making decisons: prefer to be told what do
19
Q
Laissez Faire Benefits (3)
- Employee can __________________________________
- Labour __________________________________
- Increased ________________________________
A
- Employee can choose their approach to completing a task, they know what works best for them
- Labour turnover is lower as sub-ordinates feel passionate and motivated
- Increased responsibility attracts McGregor’s “Theory Y” workers, improving company culture
20
Q
Autocratic Definition (3)
- Managers who ________________________
- Don’t ______________________
- Used in __________________
A
- Managers who keep most of the authority to themselves
- Don’t delegate much or share info with employees
- Used in manufacturing and construction
21
Q
Autocratic Downsides (3)
- Can _____________________
- Labour _____________________________________
- Single _______________
A
- Can alienate employees: lack of trust/faith
- Labour turnover will be high (as employees feel unvalued and don’t enjoy their job)
- Single point of view - no range of ideas
22
Q
Democratic Leadership
Approach to staff renumeration (2)
A
- Salary
- Perhaps plus employee shareholdings
23
Q
Laissez Faire Definition (3)
- Hands off __________________
- Leader/manager ___________________
- Vision ____________________________________
A
- Hands off approach to leadership
- Leader/manager puts extreme trust in employees
- Vision of the company is set by leader, path to get there is set by employees
24
Q
Autocratic
Approach to staff renumeration (2)
A
- Payment by results
- e.g. piece rate
25
Q
Democratic Leadership
Style derived from… (2)
A
- Belief in Maslow’s higher order needs
OR
- Belief in Herzberg’s motivators
26
Q
Paternalistic
Approach to staff remuneration (2)
A
- Salary
- Plus extensive fringe benefits
