20: Motivation in theory Flashcards
Define ‘Piece Rate’ (2)
- Paying workers per piece they produce
- E.g. £2 per pair of jeans made
According to Taylor, people were ___________________
- Motivated only by the economic motive of self-interest
Division of labour is the act of _______________________, enabling workers _________ and therefore __________________.
- Subdividing a task into a number of activities
- To specialise
- Become very efficient at completing what may be a small, repetitive task
Taylor’s theory of _________ was based on _________________ by ___________ of _______ and _______.
- Scientific management
- Achieving maximum possible efficiency
- Giving workers clear instructions
- What to do
- How to do it
_______ style workers are likely to thrive under a Taylorite view of management, as there is widespread _________ in order to achieve ___________ so tasks are __________.
- Theory X
- Division of labour
- Maximum efficiency
- Repetitive and don’t require responsibility
Mayo’s __________ theory closely fits with a ________ style of management
- Human relations
- Paternalistic
Mayo’s experiments name and 3 conclusions (4)
- The 1920’s Hawthorne experiments
- Teamwork
- Communication
- Managerial involvement
(improve productivity)
Maslow’s 1940 ‘Hierachy of needs’
Fill in the table (5)
- Self-actualisation
- Esteem needs
- Social needs
- Safety needs
- Physical needs
Herzberg’s ________ theory was written in ____
- Two-factor theory
- 1966
According to Herzberg: (2)
A factor that contributes to job dissatisfaction is a _________. Fulfilling them ___________ rather than causing _____________
A factor that contributes to job satisfaction is a _________
- Hygiene factor / prevents dissatisfaction / positive motivation
- Motivator
According to Herzberg: (2)
His method for improving motivation is ___________ . For a job to be considered ________, it would have to contain: ___________, ____________ and _____________.
He advised against payment methods such as ________. They achieve _______ but would make workers _______ and ______________
- Job enrichment / enriched / A complete unit of work / Direct feedback / Direct communication
- Piece rate / Movement / Inflexible / Resistant to change
