#2 STAFF MANAGEMENT 1 - Enhancing Employee Performance Flashcards
1
Q
EEP Principles (8)
A
1) Resolving any barriers
2) Acknowledging good work
3) Informal people focused convos
4) Integrity is important
5) Expected Performance Standards
6) Alignment with Code of Conduct
7) Proactive Management
8) Early intervention
2
Q
What is EPP
A
policy and guidelines
manager / employee conversations and follow-up actions performance not sufficiently and consistently improved
identified during regular PHPF conversations.
3
Q
Performance improvement involves an employee’s ability to do work
that meets agreed standards of:
A
Quality
Accuracy
Timeliness
4
Q
steps of PIP
A
- initiate
- meet
- finalise
- formal review meeting
- confirmation of outcome
- final PIP
5
Q
How to initiate a formal convo
A
- set a time
- initiate through convo
- follow in writing
- letter should include: area being addressed, implementation of PIP, invite to bring support