18 Quality Management

Question 1

What is meant by quality planning?

Answer 1

This is the process for planning for quality in a project. Take the scope, define what criteria will be used to determine conformance to standards/requirements then establish methods. This gives you a quality plan.

Question 2

What does quality management ensure?

Answer 2

That outputs are delivered in accordance to requirements.

Question 3

What are the three main elements of quality in a project?

Answer 3

Quality Planning : planning for quality
Quality Control : Assessing whether or not you’ve achieved quality and can be done by PT member.
Quality Assurance : Standards and process to facilitate for quality and done by external parties to the project.

Question 4

What are some methods found in quality control?

Answer 4

• Testing, sample testing, inspections

Question 5

What are some methods of quality assurance?

Answer 5

External audits, Reviews, Training etc.