13 Team Management

Question 1

What are the different stages in the development of a team?

What factors can affect each of these stages?

Answer 1

Creation - introductions, role uncertainty, establishing objectives.

Development - clear objectives, trust and support building.

Maintenance - continue to motivate and challenge, minimise conflict.

Leadership - encourage feedback, identify development needs, lead by example.

Question 2

What does the Belbin model show?

Answer 2

A team development understanding model that outlines the roles that are important for an effective team - some team members will be more comfortable with some roles. Strengths and weaknesses.

Question 3

What does the Margerison McCann model show?

Answer 3

A team development model that looks at the individual’s preferred role and using that, how they can work well with others in the team.

Question 4

What does the Myer’s Briggs model show?

Answer 4

A team development model that looks at individiuals’ perceptions, communication preferences and situation reactions.

Question 5

What does the Hackman model show?

Answer 5

This shows the stages of team development and suggests that there are 5 stages needed for a team to be effective :

• Real team formed
• Direction clear
• Team working structure
  -Supportive organisation
• Coaching available

Question 6

What does the Tuckman model show?

Answer 6

• This model shows the stages of team development in the following way :
• Forming, Storming, Norming, Performing

Question 7

What does the Katzenbach and Smith model show?

Answer 7

This model recognises that more effective teams produce greater performance.

So the leader is focused on developing accountability and skillsets.

Question 8

What are some characteristics of effective teams?

Answer 8

• Clear roles and responsibilities that are ALIGNED to strengths.
• Open, clear and honest communication leading to greater trust and confidence. This also allows for innovation.
• A common goal and purpose.

Question 9

What are some benefits of having an effective team?

Answer 9

• Improved motivation through sense of belonging and shared purpose.
• Problem solving and innovation through trust and open communication.
• Increased productivity as team members are allocated according to strengths.

Question 10

How can leaders deal with virtual teams?

Answer 10

• Enable trust by holding regular team meetings and allowing everyone to contribute.
• Formal and informal meetings.
• Online collaborative workspaces like Teams.
• Overcome cultural differences by encouraging correct behaviours.
• Clear messaging and listening.
• Open communication by agreeing norms of communication.
• acknowledge time zone differences and be adaptable.
• use technology to overcome communication barriers.
• Facilitate communication by ensuring right tools and technologies are in place.
  -Encourage meet-ups and collaboration.
• Encourage equal participation.